Sales Persononnel (Female) at Chocolat Royal

Job Description

• Facilitate cold and warm calls to prospective leads;schedule and follow through on calls with leads and current customers
• Source and work customer referrals
• Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
• Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
• Promote specific products as directed by upper management
• Inform leads and customers of current promotions and discounts
• Maintain positive business and customer relationships in the effort to extend customer lifetime value
• Develop strategies for more effective sales, both individually and as part of a team
• Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
• Self-improve continuously by way of experience and manager feedback.