Sales Officer at Rimdinado International Ltd

Position Overview

• The Sales Officer for a Cooking and Catering Service is responsible for driving revenue growth by identifying, attracting, and retaining clients.
• This role focuses on promoting the company’s offerings, building strong client relationships, and achieving sales targets while ensuring customer satisfaction.

Key Responsibilities
Sales Strategy and Execution:

• Develop and implement effective sales strategies to achieve revenue targets.
• Identify potential clients, including corporate organizations, event planners, and individual customers.
• Conduct market research to understand customer needs, preferences, and trends.

Client Acquisition and Retention:

• Generate leads through various channels, including networking, referrals, and cold calling.
• Meet with prospective clients to present catering packages, menus, and pricing.
• Maintain strong relationships with existing clients to encourage repeat business and referrals.

Promotions and Marketing Support:

• Collaborate with the marketing team to develop promotional campaigns and offers.
• Attend events, expos, and fairs to represent and promote the business.
• Provide input on marketing materials to ensure they align with client needs and company branding.

Order Coordination and Follow-Up:

• Assist clients in selecting appropriate menus and services based on their event needs and budgets.
• Ensure clear communication of client requirements to the operations team.
• Follow up with clients post-event to gather feedback and secure future bookings.

Target Achievement and Reporting:

• Consistently meet or exceed monthly and quarterly sales targets.
• Prepare sales reports and forecasts, highlighting trends and areas for improvement.
• Provide management with regular updates on sales activities and client engagement.

Team Collaboration:

• Work closely with the operations and kitchen teams to ensure client expectations are met.
• Participate in team meetings to align on goals and share insights from client interactions.

Customer Service:

• Address customer inquiries and concerns promptly and professionally.
• Ensure a seamless client experience from initial contact to post-event follow-up.

Skills and Qualifications

• Bachelor’s Degree in Sales, Marketing, Business Administration, or a related field.
• Proven experience in sales, preferably in the food, hospitality, or event management industry.
• Strong negotiation and persuasion skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• A customer-focused attitude and ability to manage multiple accounts simultaneously.
• Knowledge of the catering and hospitality industry is an advantage.