Jobs at Rimdinado International Ltd

Position Overview

• Waiters in a catering firm play a crucial role in delivering excellent customer service during events. They are responsible for serving food and beverages efficiently, ensuring guests are satisfied, and maintaining the highest standards of hygiene and professionalism.

Key Responsibilities

• Event Preparation:
  • Set up dining areas, tables, and buffet stations as per event specifications.
  • Ensure all utensils, glassware, and serving equipment are clean and properly arranged.
  • Assist in unpacking and setting up catering supplies at the event venue.
• Food and Beverage Service:
  • Serve food and beverages to guests promptly and courteously.
  • Provide menu information, including ingredients and special dietary accommodation, as required.
  • Refill drinks and replenish food stations to ensure a continuous service flow.
• Customer Interaction:
  • Greet guests warmly and respond to their inquiries and requests.
  • Handle guests are concerned professionally and escalate issues to the event supervisor if necessary.
  • Maintain a friendly and polite demeanor at all times.
• Cleanliness and Hygiene:
  • Follow food safety and hygiene regulations during service.
  • Clear tables and dispose of waste promptly and discreetly.
  • Assist in cleaning and packing up after events to restore the venue to its original state.
• Team Collaboration:
  • Work closely with chefs, event coordinators, and other staff to ensure seamless service delivery.
  • Support teammates during peak times or when additional assistance is required.
  • Participate in pre-event briefings to understand event-specific requirements.
• Additional Duties:
  • Assist with inventory checks of service items and supplies.
  • Provide feedback to the team about guest preferences or suggestions for improvement.
  • Perform any other tasks assigned by the event manager or supervisor.

Skills and Qualifications

• Prior experience as a waiter or in a customer-facing role (preferred).
• Strong interpersonal and communication skills.
• Ability to work under pressure and manage time effectively.
• Knowledge of food safety and hygiene practices.
• Professional appearance and attention to detail.
• Physical stamina to stand, walk, and carry items for extended periods.

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Position Overview

• The Sales Officer for a Cooking and Catering Service is responsible for driving revenue growth by identifying, attracting, and retaining clients.
• This role focuses on promoting the company’s offerings, building strong client relationships, and achieving sales targets while ensuring customer satisfaction.

Key Responsibilities
Sales Strategy and Execution:

• Develop and implement effective sales strategies to achieve revenue targets.
• Identify potential clients, including corporate organizations, event planners, and individual customers.
• Conduct market research to understand customer needs, preferences, and trends.

Client Acquisition and Retention:

• Generate leads through various channels, including networking, referrals, and cold calling.
• Meet with prospective clients to present catering packages, menus, and pricing.
• Maintain strong relationships with existing clients to encourage repeat business and referrals.

Promotions and Marketing Support:

• Collaborate with the marketing team to develop promotional campaigns and offers.
• Attend events, expos, and fairs to represent and promote the business.
• Provide input on marketing materials to ensure they align with client needs and company branding.

Order Coordination and Follow-Up:

• Assist clients in selecting appropriate menus and services based on their event needs and budgets.
• Ensure clear communication of client requirements to the operations team.
• Follow up with clients post-event to gather feedback and secure future bookings.

Target Achievement and Reporting:

• Consistently meet or exceed monthly and quarterly sales targets.
• Prepare sales reports and forecasts, highlighting trends and areas for improvement.
• Provide management with regular updates on sales activities and client engagement.

Team Collaboration:

• Work closely with the operations and kitchen teams to ensure client expectations are met.
• Participate in team meetings to align on goals and share insights from client interactions.

Customer Service:

• Address customer inquiries and concerns promptly and professionally.
• Ensure a seamless client experience from initial contact to post-event follow-up.

Skills and Qualifications

• Bachelor’s Degree in Sales, Marketing, Business Administration, or a related field.
• Proven experience in sales, preferably in the food, hospitality, or event management industry.
• Strong negotiation and persuasion skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• A customer-focused attitude and ability to manage multiple accounts simultaneously.
• Knowledge of the catering and hospitality industry is an advantage.

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Position Overview

• The Admin Officer for a Cooking and Catering Service plays a critical role in ensuring the smooth operation of the business.
• They manage day-to-day administrative tasks, coordinate with internal teams and clients, and oversee logistical and operational activities to maintain high standards of service delivery.

Key Responsibilities
Administrative Support:

• Manage office correspondence, including emails, phone calls, and inquiries.
• Maintain accurate records of client orders, invoices, and payments.
• Organize and update business documentation, including contracts, vendor agreements, and licensing.

Client Coordination:

• Serve as the primary point of contact for client inquiries and bookings.
• Schedule and confirm catering orders, ensuring accurate details regarding event size, menu, and delivery.
• Address client concerns and feedback promptly and professionally.

Operations and Logistics:

• Coordinate delivery schedules and ensure timely execution of catering orders.
• Monitor inventory levels of kitchen supplies and liaise with suppliers to restock as needed.
• Assist in planning staff schedules, including chefs, servers, and delivery personnel.

Financial Oversight:

• Prepare and track invoices, receipts, and financial records.
• Assist in budget preparation and expense monitoring.
• Ensure compliance with financial policies and procedures.

Compliance and Quality Assurance:

• Ensure compliance with food safety and hygiene standards.
• Oversee licensing, certifications, and health inspections as required.
• Maintain a high standard of service through regular checks and feedback.

Team Coordination:

• Support recruitment, onboarding, and training of new staff.
• Communicate effectively with team members to align goals and expectations.
• Facilitate internal meetings and performance evaluations.

Marketing and Promotion Support:

• Assist in managing social media accounts and promotional campaigns.
• Coordinate with the marketing team to advertise services and special offers.
• Provide input on client preferences and market trends to refine offerings.

Skills and Qualifications

• Bachelor’s Degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in an administrative or similar role, preferably in the catering or hospitality industry.
• Certificate on food handling /HACEP is an advantage
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and basic accounting software.
• Knowledge of food safety and hygiene regulations is an advantage.
• Ability to work in a fast-paced environment and adapt to changing priorities.