Admin / Operations Manager at Rimdinado International Ltd

Position Overview

• The Admin Officer for a Cooking and Catering Service plays a critical role in ensuring the smooth operation of the business.
• They manage day-to-day administrative tasks, coordinate with internal teams and clients, and oversee logistical and operational activities to maintain high standards of service delivery.

Key Responsibilities
Administrative Support:

• Manage office correspondence, including emails, phone calls, and inquiries.
• Maintain accurate records of client orders, invoices, and payments.
• Organize and update business documentation, including contracts, vendor agreements, and licensing.

Client Coordination:

• Serve as the primary point of contact for client inquiries and bookings.
• Schedule and confirm catering orders, ensuring accurate details regarding event size, menu, and delivery.
• Address client concerns and feedback promptly and professionally.

Operations and Logistics:

• Coordinate delivery schedules and ensure timely execution of catering orders.
• Monitor inventory levels of kitchen supplies and liaise with suppliers to restock as needed.
• Assist in planning staff schedules, including chefs, servers, and delivery personnel.

Financial Oversight:

• Prepare and track invoices, receipts, and financial records.
• Assist in budget preparation and expense monitoring.
• Ensure compliance with financial policies and procedures.

Compliance and Quality Assurance:

• Ensure compliance with food safety and hygiene standards.
• Oversee licensing, certifications, and health inspections as required.
• Maintain a high standard of service through regular checks and feedback.

Team Coordination:

• Support recruitment, onboarding, and training of new staff.
• Communicate effectively with team members to align goals and expectations.
• Facilitate internal meetings and performance evaluations.

Marketing and Promotion Support:

• Assist in managing social media accounts and promotional campaigns.
• Coordinate with the marketing team to advertise services and special offers.
• Provide input on client preferences and market trends to refine offerings.

Skills and Qualifications

• Bachelor’s Degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in an administrative or similar role, preferably in the catering or hospitality industry.
• Certificate on food handling /HACEP is an advantage
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and basic accounting software.
• Knowledge of food safety and hygiene regulations is an advantage.
• Ability to work in a fast-paced environment and adapt to changing priorities.