Sales & Marketing Executive at Crowning Point Hospitality Solutions Limited

Responsibilities

• Identify and prospect new clients including hotels, restaurants, bars, resorts, event centers, and hospitality investors.
• Generate leads through cold calling, networking, referrals, social media, and field visits.
• Schedule meetings and presentations with prospective clients.
• Develop and maintain a robust sales pipeline.
• Follow up on inquiries and convert prospects into clients.

Sales Activities:

• Promote the company's consulting services, including:
  • Hotel Management Services
  • Restaurant Management Services
  • Hospitality Staff Recruitment
  • Hotel Marketing Services
  • Staff Training and Development
  • Hotel Setup and Pre-opening Services
  • Business Development Consulting
  • Operational Audits and Assessments
• Prepare and submit professional proposals and quotations.
• Negotiate contracts and service agreements within approved limits.
• Meet and exceed monthly and annual sales targets.
• Maintain accurate sales records and reports.

Marketing Functions:

• Develop and implement marketing campaigns to increase brand awareness.
• Manage the company's social media platforms.
• Create engaging content for Facebook, Instagram, LinkedIn, WhatsApp, and other digital platforms.
• Assist in organizing promotional events, exhibitions, and networking programs.
• Conduct market research and competitor analysis.
• Identify emerging hospitality industry trends and opportunities.

Client Relationship Management:

• Build and maintain strong relationships with existing clients.
• Ensure excellent customer service throughout the client journey.
• Conduct regular client follow-ups and satisfaction checks.
• Address client concerns and coordinate solutions with relevant departments.
• Encourage repeat business and referrals.

Reporting and Documentation:

• Prepare daily, weekly, and monthly sales reports.
• Maintain an updated client database and CRM records.
• Track marketing campaign performance and prepare analytical reports.
• Submit activity reports and market intelligence findings to management.

Brand Representation:

• Represent the company professionally at meetings, conferences, trade fairs, and networking events.
• Promote the company's image and reputation in the hospitality industry.
• Ensure all marketing materials align with the company's brand guidelines.

Requirements

• Candidates should possess a B.Sc Degree with 2 years work experience.