Sales Manager at Centre For Research in Enterprise and Action in Management (CREM) Nigeria

Key Responsibilities:

Team Leadership and Management:

• Recruit, train, and mentor sales staff to ensure the team meets its goals.
• Set individual sales targets with the sales team.
• Monitor team performance and provide ongoing coaching and feedback.
• Conduct regular sales meetings to assess progress and address challenges.

Sales Strategy and Planning:

• Develop and implement sales strategies to meet or exceed sales targets.
• Analyze sales data and market trends to identify growth opportunities.
• Collaborate with the marketing department to enhance lead generation efforts.
• Forecast sales performance and prepare regular reports for senior management.

Customer Relationship Management:

• Build and maintain strong, long-lasting customer relationships.
• Develop a deep understanding of customer needs and ensure the sales team is addressing them effectively.
• Handle high-level client interactions and negotiate major deals.
• Resolve customer complaints and service issues promptly.

Sales Operations:

• Oversee the sales pipeline and ensure efficient processes are in place.
• Implement CRM systems and ensure the sales team utilizes them effectively.
• Manage sales budgets and expenses.
• Ensure compliance with company policies and procedures.

Market and Competitor Analysis:

• Stay informed about industry trends, competitors, and market conditions.
• Identify new markets and customer segments to expand the business.
• Provide feedback to product development teams based on market insights.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
• Proven track record of success in sales management, with at least 5years of experience and at least.3 years in a managerial role within plastic manufacturing or a related industry.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data and trends to drive strategic decision-making.
• Ability to work under pressure and meet deadlines.

Key Competencies:

• Leadership and People Management
• Strategic Thinking
• Customer Focus
• Problem-solving and Decision-Making
• Excellent Communication Skills
• Result-Oriented