Sales Executive at Smash Technology

Job Description

• The sales executive is responsible for converting qualified leads into active paying customers.
• This role is strictly indoor sales, with no outdoor marketing required.
• The ideal candidate must be highly persuasive, target-driven, and skilled in communicating value to prospective customers to ensure high conversion rates.

Responsibilities
Lead Conversion & Sales Delivery:

• Convert company-generated leads into sales through follow-up calls, messages, and virtual engagements.
• Achieve monthly and quarterly sales targets set by management.
• Track and manage leads through the CRM system while ensuring timely follow-up.
• Educate prospective customers on company products, services, and benefits.

Customer Engagement & Relationship Building:

• Provide accurate information and handle customer inquiries professionally.
• Build relationships with new clients and maintain long-term connections for retention.
• Ensure excellent customer satisfaction through prompt and clear communication.
• Collaborate with the customer service and operations teams to ensure seamless onboarding of new clients.

Reporting & Documentation:

• Maintain a daily report of leads contacted, conversions, and pending prospects.
• Provide weekly performance updates to the branch manager.
• Ensure proper documentation of customer details and transactions.

Team Collaboration:

• Work closely with the operations and KYC team to ensure successful onboarding.
• Participate in sales meetings, training sessions, and performance reviews.
• Contribute ideas on how to improve sales strategy and lead conversion efficiency.

Requirements

• OND / HND / BSc in any field (business-related courses are an added advantage).
• 3 – 8 years of experience in sales, tele-sales, customer service, or lead conversion roles.
• Strong communication, persuasion, and negotiation skills.
• Must be target-driven and resilient.
• Ability to convert leads to sales
• Familiarity with CRM tools or lead-tracking platforms (added advantage).

Skills & Competencies:

• Strong sales and negotiation skills
• Excellent verbal and written communication
• Good customer management and relationship-building
• Ability to work with minimal supervision
• High level of professionalism and confidence
• Time management and multi-tasking abilities.

Compensation & Benefits

• Basic Salary: N100,000 monthly
• Commission:
  • 1.5% – 2.5% on the customer’s first initial deposit
  • Commission is performance-driven and tied to conversion rates

• Performance recognition and rewards