Sales Executive / Customer Service Representative at Auldon Limited

Job Brief

• We’re looking for a results-driven Sales / Customer Service Representative with excellent interpersonal skills to actively seek out and engage customer prospects.

Responsibilties

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback.

Requirements and skills

• BSc or HND in Business Admin, Marketing
• 2 - 4 years proven work experience as a Sales Representative
• Excellent knowledge of MS Office and excel
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills.