Sales Assistant at Human Capacity Development Consultants (HCDC)

Job Description

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
• Operating cash registers, managing financial transactions and balancing drawers
• Directing customers to merchandise within the store and increasing in-store sales
• Providing superior product knowledge
• Maintaining an orderly appearance throughout the sales floor
• Introducing promotions and opportunities to customers and cross-selling products to increase purchase amounts
• Professional gift wrapping services, (wrapping, cutting and tying of gift wrap materials)
• Balloon services (inflating, operation of helium tanks, creating balloon bouquets)

Requirements

• Must have retail experience
• 1 Job reference
• Ability to read, write and perform basic mathematics
• Ability to stand and walk for extended periods of time
• Basic understanding of sales principles and customer service practices
• Proficiency in verbal and written english language
• Knowledge of customer and market dynamics and requirements
• Must have solid communication and interpersonal skills
• Ability to read, write and effectively communicate with customers, colleagues and management
• Must have good telephone etiquette
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Enthusiastic, friendly and energetic  with a genuine desire to provide outstanding service
• Must be available to work a variety of hours which may include early mornings, evenings, weekends and overnight shifts
•  A love and keen interest in the art of greeting cards