Sales Account Manager (Portharcourt) at Finchglow Travels

INDUSTRY

Aviation / Travel

JOB PURPOSE & DIMENSIONS OF ROLE
As a Sales Account Manager, you will be responsible for customer acquisition, customer retention, service, product expansion, account implementation and customer support, for our Portharcourt clients/customers.

TYPICAL RESPONSIBILITIES

• Manage accounts and meet or exceed targets relating to revenue growth and profit margin.
• Participate in sales presentation to describe account management process and assist in bid process for preferred vendor when requested.
• Identify incremental sales opportunities within a portfolio of customers.
• Build and maintain strong relationships with both internal & external customers at all levels within an organization.
• Ensure client's retention with Finchglow Travels by exceeding client expectations with every interaction.
• Share information with fellow Account Managers and Team Leaders to ensure a united, consistent and professional approach to client account management.
• Ensure all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.
• Develop clear and effective written proposals for current and prospective customers
• Analyze the market’s potential and determine the value of existing and prospective customer’s value to the organization.
• Identify advantages and compare Finchglow’s products/services with competitors’
• Plan and organize personal sales strategy by maximizing company’s Return on Investment
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Ensure effective and efficient debt recovery from clients

QUALIFICATION EXPERIENCE
First Degree in a related field with a minimum of 2 years’ experience of working in a similar role

SKILLS & KNOWLEDGE

• Result Oriented & Target Driven
• Excellent verbal & written communication skills
• Excellent time and project management skills
• Ability to collect, track and analyze data with a purpose of identifying industry trends, product knowledge and other ideal leads
• Excellent time and project management skills
• High proficiency levels with the use of Microsoft Office programs
• Strong presentation, negotiation & influencing skills
• Excellent grooming standard
• Basic knowledge of aviation program(s) will be an added plus

NB: Only shortlisted candidates will be contacted.