Retail Sales Associate at DreamWorks Integrated System Limited

Job Functions/Responsibilities

• Welcome and greet customers as they enter the store.
• Offer help and provide direct assistance to customers.
• Provide in-depth product knowledge, including features, benefits, and overall value
• Answer customer questions and concerns.
• Process purchases, returns, and exchanges.
• Handle customer complaints in a calm and professional manner.
• Report anything unusual or any major incidents to management.
• Organize and replenish front stock and help merchandise store.
• Maintain a clean and tidy work and retail space.
• Be enthusiastic and informative about all products.
• Help create a positive environment for customers to shop and buy.
• Work as a team to achieve sales goals.
• Manage relationships with existing clients and ensure maximum market penetration.
• Effectively serve walk-in buyers and convert them to return customers through cordial, efficient, and effective customer relations.
• Positively represent the interest of the company both within and outside your working hours.
• Preparing weekly reports and rapid after-sales service.
• Any other responsibility that may be assigned from time to time.
• Please note that this job requires long hours of standing.

Requirements/Qualifications

• Minimum of OND but a B.Sc in related field is a plus.
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Previous retail or sales experience from an ICT company is a plus.
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Excellent Listening and verbal communication skills.
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Good customer service skills..
• Ability to communicate at all levels with an excellent capacity for persuasion and negotiation.
• Computer literate; familiarity using POS systems.
• Extremely personable, positive, and approachable.
• Must reside around the above location and its axis.

Remuneration

• Salary: N70,000 monthly (Gross)
• Benefits: HMO & Pension.