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  • Posted: Jan 17, 2023
    Deadline: Not specified
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    mPharma's mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications.
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    Retail Operations Intern

    mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as a Retail Operations intern. This role entails the day-to-day management of the QRx Pharmacies. 

    Key Responsibilities

    • Responsible for ensuring that the pharmacies are following the guidelines in the Franchise Manual. 
    • Provide weekly business updates and performance of assigned Pharmacies. 
    • Undertake monthly business review meetings with Pharmacy Services Associate on business performance and institute performance improvement strategies where necessary. 
    • Support with maintaining and managing inventory, ordering new supplies when necessary, keeping inventory areas organized, follow up on orders placed with SCM, fulfillment, and delivery.
    • Coordinate with the Mutti team and provide support in the deployment of health screenings, Community Health, Telemedicine consultation, and all other Patient-related programs that offer value to the Mutti ecosystem.
    • Support the day-to-day seamless operations at QualityRx facilities and ensure that the pharmacy owners receive the right support. 
    • Tracking of outliers from facility’s order request to inform formulary additions
    • Tracking of revenue (weekly and monthly) and cash deposits
    • Monitor quantities ordered and match it with pharmacy consumption to inform demand forecast, supply.
    • Liaising with tech/product to provide support on the use of BLOOM and Ordering app.
    • Support facility on changes in operations – e.g. price changes, the addition of new drugs, billing cycles, etc.
    • Coordinate with SCM to manage expiries and its withdrawal.

    Our Ideal Candidate

    • An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
    • A strong work ethic and proactive “can do” attitude which requires minimal supervision
    • Fluent English with excellent writing, verbal, analytical, and organizational skills
    • Proficient in Microsoft Office Suite, specifically Excel
    • Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
    • A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiative

    Qualifications

    • Bachelor’s degree in Pharmacy / PharmD or related medical/ science course(s)
    • community Pharmacy experience with not less than 6 months on the job

    Duration

    •  6 months internship

    Admin

    • This position reports to the Head of Retail Operations

    Method of Application

    Interested and qualified? Go to mPharma on mpharma.bamboohr.com to apply

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