Restaurant Manager at Pinnah Foods

Job Summary

• We are currently seeking to employ Restaurant Managers to join our growing team. The ideal candidate should have managerial experience in the Quick Service Restaurant industry, be passionate about customer service and have a genuine ability to connect with both customers and team members.
• As a natural leader, you will be responsible for maintaining the highest levels of service and excellence.

Job Description

• Ensure that the company’s mission and values are understood, embraced and complied with by all staff.
• Achieve company objectives in sales targets, food costs, service, quality, appearance of restaurant and sanitation and cleanliness, through continuous training of employees and creating a positive, productive working environment.
• Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.
• Responsible for the induction, training, development and coaching of all team members in accordance with the laid down standards and training schedule.
• Responsible for overall business performance of the restaurant through efficient operations, effective cost controls, scheduling team members, inventory and profit management
• Ensure staff compliance with the company policies, standards and procedures.
• Responsible for ensuring that all equipment, appliances and fittings are kept clean and in excellent working condition.
• Responsible for the reporting any fault or breakdown in equipment, appliances & fittings to the facilities officerand follow-up to ensureprompt repair.
• Responsible for planning and organising local store marketing activities.
• Arranging and organizing the rota, responsibilities for all staff by anticipated business activity and planning adequate cover for absence to ensure the smooth running of business operations.
• Adequate planning and co-ordination of team members to ensure and that all orders are completed in a timely manner.
• Ensure that allinventory received and final product meet the required quality standards.
• Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.
• Responsible for minimizing wastage by ensuring the efficient use of resources (e.g. packaging, stationery, disposables, etc).
• Responsible for ensuring that all required records (sales, inventory, food cost, stock, wastage etc) are properly updated on a daily basis or as and when required.
• Providing daily and weekly sales, food cost and other management reports to Management.
• Responsible for handling and resolving customer complaints.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND qualification.
• Minimum of 2 years work experience.