Relationship Manager at United Bank for Africa (UBA)

Location: Across all branches in Nigeria

Job Description
Successful candidates will be a part of the core team set to:

• Deliver value to our customers.
• Expand our current business/client portfolio.
• Enhance our position in our chosen target markets and
• Generate new sales revenues.

Job Objective(s)

• To establish and maintain positive customer relationships towards the growth revenue of the bank.

Responsibilities

• Approach customers with the aim of winning new business.
• Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
• Aggressively market the bank’s products to ensure favourable market response and optimum build-up of revenue.
• Follow up customers with dormant accounts, convince to resume dealings with the bank.
• Implement marketing strategies / programs laid out by the bank to boost profit.
• Listen to customer requirements and present appropriately to make a sale.
• Achieve set deposit targets/contributions by acquiring business/investment deals from private, public, individuals and corporates.
• Prepare documentation on the creation of risk assets to increase business office profitability.
• Sell / cross-sell and upsell the banks products.
• Market the brand.
• Perform other related duties as assigned by the business manager.

Qualifications

• First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
• 5 - 7 years Relationship Management experience in a commercial bank.

Technical Skills:

• Basic knowledge of accounting, finance and economics.
• Banking operations, policies and procedures.
• Good knowledge of the bank’s products and services.
• Business development and acquisition.
• Marketing, selling and cross selling.
• Knowledge of current business trends and CBN Regulatory laws.
• Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
• Excellent communication skills – oral and written.
• Must be strong, tenacious and persuasive.
• Strong selling / marketing skills.
• Must be self-driven, and have a passion for marketing.
• Good relationship management skills.
• Confident and possess excellent networking skills.

What we expect from you:

• High degree of professional ethics, integrity and responsibility.
• Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
• High sense of confidentiality and discreteness.

What You Should Expect From Us

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.