Registrar, Court Case and Case Management, Court of Justice at Deloitte

Function Overview

Under the supervision of the Deputy Chief Registrar, the Registrar for Case and Case Management is responsible for the coordination, supervision, monitoring and activities of the Case and Case Management Division. It ensures the effectiveness of the process management process, while performing the functions of direct supervision of the Deputy Registrar and secondary supervision of the Deputy Registrars - Bailiffs, clerks responsible for docket and reproduction.

Roles and Responsibilities:

• Supervise, monitor and coordinate the activities of the sections and units of the Division under the authority of the Deputy Chief Registrar.
• Perform case management functions under the direct supervision of the Deputy Chief Registrar.
• Responsible for drawing up the general list of cases in accordance with the instructions of the judges, the Chief Registrar and the Deputy Chief Registrar.
• Supervise the verification of new requests, receipt, processing, transmission and fulfillment of all applications submitted to the Secretariat.
• Supervise the notification of all court cases to judges, parties, lawyers, translators and the investigation division and ensure the translation of court cases.
• Prepare the hearings of the Court in accordance with the protocols, regulations, instructions to the Chief Registrar and the Practical Instructions of the Court, under the supervision of the Deputy Chief Registrar.
• Record a summary of the proceedings in the register during the Court's session and prepare the minutes of the proceedings.
• Attend the hearings of the Court, and may represent the Chief Registrar.
• Assisting the Chief Registrar of the Court in the performance of his duties.
• Performs any other related tasks that may be assigned by the Reporting Judge, Chief Registrar or Deputy Chief Registrar.

KEY COMPETENCIES OF ECOWAS

• Ability to lead assigned programs and projects, providing the management and operational expertise, necessary for the fulfillment of the organization's mandate (e.g., establishing networks and referrals).
• Ability to lead by example and organize teamwork to encourage cooperation to achieve expected results, advocate and create momentum for change, and bring employee empowerment; Create and implement internal controls for pilot programs to manage potential barriers to implementation.
• Excellent personal management skills, demonstrating ethics and integrity, confidentiality and due respect for internal controls of rules, delegations and transparency.
• Ability to gather complementary skills/knowledge, evaluate individual contributions, and recognize/address accomplishments and shortcomings in a way that brings continued success to the organization.
• Program management knowledge at the level typically acquired from a certification in program management (e.g., Successful Program Management (MSP) or Program Management Professional PgMP).
• Ability to research on landmarks and trends to bring the best recommendations for the creation and improvement of programs/projects that best serve the community/organization.
• Well-developed interpersonal and interaction skills to seek feedback from, information, and data from a network of professionals from various countries/sectors/organizations and to identify and prioritize the most critical community requirements.
• Ability to manage and coordinate customer management initiatives and make recommendations.
• Ability to develop and implement best practices in customer services (e.g., dashboards, incentive management, feedback mechanisms).
• Ability to develop and implement stakeholder management plans, programs, and initiatives to gain buy-in to new initiatives, better understand dissenting opinions, obtain resources, and increase the perception of success.
• Ability to be diplomatic, tactical, and respectful of others from diverse backgrounds, with different cultural views, particularly in West Africa, with the ability to convert diversity into opportunities to improve program/operational outcomes.
• Ability to create a diverse and inclusive interactive environment that benefits from diverse strengths by bringing together innovative practices.
• Ability to demonstrate objectivity in appraisals, evaluations and conflict management, regardless of cultural differences/positions, gender differences, and encourage employees to overcome cultural and gender biases and differences.
• Ability to serve the interests of culturally diverse teams/organizations/communities and peoples and people with disabilities without prejudice and differences or preferences.
• Understanding of the ECOWAS organizational structure, related dynamics, and expectations required to collaborate, participate, contribute, and lead effectively.
• Knowledge of the ECOWAS mandate, strategic plan/priorities, as well as the economic, political and social situation and trends in the Member States, with respect to their own area of activity.
• Knowledge of ECOWAS best practices, program management approaches, and research techniques to lead and/or contribute to the development or evaluation of programs, projects, or initiatives.
• In-depth knowledge of ECOWAS rules and procedures in order to properly interpret and apply directives, provide technical advice, guide staff and evaluate performances.
• Ability to analyze a situation through indicators to assess costs, benefits, risks and chances of success in decision making.
• Ability to gather information from different sources to identify the cause of problems, the consequences of alternative causes of action, potential obstacles, and ways to avoid the problem in the future.
• Ability to break down very complex situations/information into simple terms to explain recommendations and conclusions aimed at solving problems or improving operations/programs/projects.
• Ability to develop new perspectives on situations, apply innovative solutions to problems and devise new methods of addressing problems or disruption when established methods and procedures are inapplicable or obsolete.
• Proficiency in French and oral and written English.
• Ability to communicate with impact, in a clear, concise, succinct, and organized way, conveying credibility and confidence when making presentations, setting expectations, and explaining complex issues.
• Ability to listen and correctly interpret the messages of others, and to respond appropriately.
• Writing skills and techniques (e.g., proposals, terms of reference, program evaluations, plans, business processes) with good editing skills.
• Ability to give frank opinions, recognize, address deficiencies and motivate direct employees to work with maximum commitment.
• Fluency in oral and written expressions in one of the official languages of ECOWAS (English, French and Portuguese).
• Organizational and project/program management skills with significant experience in identifying schedules, goals, costs, and resources needed to achieve operational/program/project results.
• Ability to set effective goals and objectives for oneself, others, and the division, and adjust work or project priorities in response to evolving circumstances.
• Ability to identify gaps that affect the fulfillment of program/project expectations and to design and implement intervention plans necessary to build the desired capacity (e.g., training, structural realignment, partnerships, reallocation of resources).
• Ability to implement rigorous follow-up and evaluation practices and to establish relevant regular reporting schedules to achieve key results.
• Ability to plan, organize, control resources, and respect policies, procedures, and protocols to achieve specific objectives.

Academic Qualifications and Experience

• Master's degree or equivalent in Law, obtained from a recognized university/institution;
• 10 years of professional experience with increasing responsibilities in administrative law or related fields, including 2 years of relevant international experience and 2 years in supervisory roles.
• Knowledge of ECOWAS rules and regulations, policies, procedures and operations.
• Demonstrated professional competence and mastery of administrative law and judicial procedures, as well as the ability to review and edit the work of others and manage the operation of a firm and its staff.
• Strong analytical aptitude and competence to conduct comprehensive legal research on a variety of topics. Develop interpersonal, negotiation, networking and presentation skills with proven skills to influence, explain complex information and demonstrate empathy and open-mindedness