Reconciliation and Settlement Officer at Imperial Homes Mortgage Bank Limited

JOB SUMMARY

The Reconciliation and Settlement Officer is responsible for all claims resulting from electronic communications. Automate back-office processes for dispute resolution, Settlement and reporting.

KEY RESPONSIBILITIES:

• Daily Reconciliation and settlement of NIP transaction on NIBSS portal
• Daily Reconciliation and settlement of Card transaction using extra switch portal.
• Dispute resolution on debit card transactions.
• Dispute resolution on NIP transactions
• Card transaction GL proving
• NIP GL proving
• Liaise with ISW, NIBS and settlement bank for any settlement issue.
• POS operation, POS configuration and mapping
• POS settlement and reconciliation
• POS transaction dispute resolution
• Stay updated on industry regulations and compliance requirements related to card operation, dispute, and settlement.
• Bank settlement and reconciliation
• Bill payment settlement and reconciliation
• Bill payment dispute resolution

SKILLS REQUIRED:

• Attention to details and accuracy
• Strong analytical and problem-solving skills
• Advanced Microsoft office skills.
• Excellent interpersonal relationship skills.

OTHER REQUIREMENTS

• Bachelor's degree in any relevant discipline
• 2 to 5 vears work experience
• Work experience in a financial institution is mandatory