Quality Assurance Manager at Johnvents Foods Limited

Job Summary

• The Quality Assurance Manager is responsible for leading the QA function across all production factories, ensuring consistent delivery of safe, high-quality products in compliance with regulatory, customer, and global food safety standards.
• The role provides leadership in quality systems, food safety management, compliance, and continuous improvement across all operations.

Key Responsibilities

• Lead and coordinate all Quality Assurance activities across all production lines (seasoning, cocoa, chocolate, beverage powder, custard, and related products).
• Provide leadership, coaching, and development for the QA team across all factories.
• Develop, implement, and maintain Quality Management Systems (FSSC 22000, HACCP, GMP, ISO standards).
• Ensure raw materials and packaging materials meet approved quality specifications before use.
• Oversee in-process quality control and finished product release processes.
• Establish and enforce quality control procedures, SOPs, and inspection standards.
• Ensure audit readiness for internal, regulatory, customer, and certification audits.
• Lead internal audits, GMP inspections, and food safety compliance activities.
• Investigate customer complaints, non-conformances, and quality incidents; drive CAPA implementation.
• Conduct root cause analysis and lead problem-solving initiatives.
• Ensure compliance with regulatory bodies (NAFDAC, SON, FCCPC, etc.).
• Oversee laboratory operations, product testing, retention samples, and release systems.
• Drive hygiene, sanitation, and environmental monitoring programs across all sites.
• Lead risk assessments including HACCP reviews and food safety hazard analysis.
• Ensure proper documentation, traceability, and quality record management.
• Partner with Production, Engineering, Procurement, Warehouse, and HSE teams to improve quality performance.
• Drive continuous improvement initiatives to reduce defects, waste, and customer complaints.
• Prepare and present quality performance reports and management reviews.
• Ensure staff training on GMP, hygiene, and food safety systems.
• Promote a strong food safety and quality culture across all operations.

Requirements

• B.Sc. / HND in Food Science & Technology, Microbiology, Biochemistry, Industrial Chemistry, or related discipline.
• 7–10 years FMCG food manufacturing experience, including leadership in QA and food safety systems.
• Professional certifications in FSSC 22000, ISO 22000, HACCP, GMP (added advantage).
• Strong knowledge of food safety and quality management systems.
• Experience in audit management and regulatory compliance.
• Strong understanding of FMCG manufacturing and quality systems.
• Excellent leadership, communication, and stakeholder management skills.

Required Competencies:

• Strong leadership and people management skills
• Deep knowledge of food safety systems (FSSC 22000, HACCP, GMP, ISO)
• Strong root cause analysis and problem-solving ability
• Excellent analytical and decision-making skills
• Strong regulatory compliance knowledge
• High attention to detail and process discipline
• Strong documentation and reporting skills
• Continuous improvement mindset
• Strong cross-functional collaboration skills
• Ability to manage multiple production sites and teams
• Proficiency in Microsoft Office and quality reporting tools.