Quality Assurance Manager at LifeBank

Roles and Responsibilities

Leadership and Strategy:

• Define and implement QA strategies, standards, and processes in line with organizational objectives.
• Mentor and guide QA team members, providing leadership on testing methodologies, processes, and best practices.
• Drive quality initiatives that align with project goals and optimize the product lifecycle.

Test Planning and Execution:

• Develop comprehensive test plans, test cases, and test scripts, considering functional, performance, and security aspects.
• Oversee and execute testing phases, including unit, integration, regression, and end-to-end testing
• Collaborate with product and engineering teams to ensure high-quality releases.

Process Improvement:

• Identify, recommend, and implement QA tools, frameworks, and automation practices that optimize testing efficiency.
• Lead continuous improvement efforts, establishing key quality metrics and KPIs to track QA performance and product quality.
• Conduct root cause analysis of product issues and develop corrective action plans.

Collaboration and Communication:

• Serve as the QA liaison to cross-functional teams, ensuring alignment on quality goals and expectations.
• Report testing progress, quality metrics, and product readiness status to stakeholders and senior leadership.
• Coordinate with external vendors or partners when required to ensure consistent quality standards.

Requirement

Relevant Experience:

• 5+ years of experience in QA roles, with at least 3 years in a senior or managerial capacity.
• Proven experience managing QA teams and projects within a tech or software development environment.

Technical Skills:

• Strong knowledge of testing frameworks, automation tools, and CI/CD processes (e.g., Selenium, JIRA, TestNG, Jenkins, etc.).
• Experience with Agile and DevOps methodologies.
• Familiarity with cloud platforms (e.g., AWS, Azure) and API testing is a plus.

Soft Skills:

• Excellent leadership and team management abilities.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication skills, with the ability to present complex concepts to both technical and non-technical audiences.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (advanced degree preferred).