Programmes Executive at Poise and Etiquette

Roles and Responsibilities

• Development of training content
• Research on customer training needs
• Design training programs
• Research on market learning needs and current learning tools to create case studies and scenarios to be used in training sessions
• Proof read clients training reports to ensure that they are properly written and that they are delivered timeously.
• Accompany sales on meetings to consult with clients regarding training needs and content development
• Responsible for all Poise post training follow up. This must be documented and records produced to be shared with corporate communications for online publication
• Build, grow and manage Poise e-library
• Administer and analyse post training feedback
• Coordinate E-learning platforms for all Poise Programs
• Generate new pre & post training assessment forms in line with contemporary training impact measurements
• Coordinate the process of sourcing for competent facilitators for all Poise programs.

Qualifications

• Bachelor's Degree in any related Social Science course
• Minimum of 4 years work experience in L&D and managing programmes.

Competencies:

• Instructional design
• Project Management
• Problem Solving
• Process and Procedures
• Communications
• Research and content Dev.

Skills:

• Communication
• Multitasking
• Interpersonal skills
• Business Focus Managerial Skills
• Negotiation Skills.