Presales Manager at Phase3 Telecom

Department: Commercial

Role Summary

• As a presales manager, you will work closely across various verticals such as engineering, product development, sales and marketing, and customer relations.
• Your job will also include understanding the customer’s needs and pitching the company’s products as suitable solutions. You will also be required to actively observe customer behavior and predict future needs for product development.

Duties & Responsibilities

• Plan sales strategies in response to market and competitors’ behavior.
• Work in sync with the product development team and develop sustainable and commercially viable products.
• Understand customer needs and make sales presentations.
• Liaise with the marketing team to undertake demand-generating activities such as trade shows or customer workshops.
• Prepare sales proposals and train other sales representatives periodically.
• Planning of sales strategies and marketing concepts, the positioning in contrast to the competitors and the demonstration of the business
• Preparation of presentations about the products or services with all their values for the usage of the commercial department
• Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands
• Working directly with clients to understand their business strategy, programme requirements & processes
• Developing solutions and organising, planning, creating & delivering compelling proof of concept demonstrations
• Ensuring solutions stated in the Bill of Quantity is the best practice and in line with client requirements
• Managing the sales bid process by responding to RFI’s & RFP’s
• Working closely with the commercial team to ensure successful closure of the sales process
• Liaising with Product Managers to provide feedback from clients about product requirements
• Keeping abreast of market trends and product & competitor landscapes
• Formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction.
• Develop solutions for large and complex sales opportunities
• Lead any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.
• Provides direction and specialist knowledge in applying the technology/application to client business.
• Facilitation of client product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell
• Leading contributor individually and as a team member, providing direction and mentoring to others.
• Create presentations and design architecture diagrams to present solutions to customer executives
• Developing long lasting and high-quality business relationships with clients by instilling trust and confidence
• Utilising specialist knowledge of business processes (including related applications and technologies) to support the development and expansion of the solution footprint to meet clients’ articulated business strategy
• Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery
• Accountable for overall functional & technical work stream pre-sales programme design.
• Accountable for pre-sales overall programme integration designs.

Requirements
Educational Qualification:

• First Degree in Engineering: Electrical and Electronic Engineering, Manufacturing Engineering, Mechanical Engineering.
• Master’s Degree in a related field will be an added advantage.

Work Experience:

• A minimum of 10 years’ experience of which 5 must have been in a supervisory capacity with key knowledge in Implementation and Integration of Intelligent networking systems
• Industry expertise of core business strategic sectors
• 3-5 years’ demonstrable experience in developing creative and client-pleasing solutions to complex business problems
• 3-5 years’ demonstrable Programme level Solution Architect experience
• Excellent working knowledge of Solution and Integration Design.

Key Skills and Attributes:

• Strong Customer Relationship Management Skills.
• Dynamic and Creative; Ability to assimilate quickly and act decisively.
• Good knowledge of network operation processes and interfaces
• Strong verbal, written and interpersonal communication skills
• Result oriented, good under pressure and meets deadlines
• Open minded approach to solving problems and dealing with new challenges
• Should have excellent sales and customer service skills.
• Deep functional knowledge of Microsoft Dynamics 365 solutions & integrations
• Exceptional ability and experience in preparation of proposals, responses and contracts.