PMO & Strategy Manager-Smartcash PSB at Airtel

Job Description

The role will essentially:

• Provide strategic assistance and financial analysis support for Smart Cash PSB in all business-related matters – including preparation for various reviews.
• To do preliminary research into new markets and Opportunities in Africa.
• Engage with external bodies and knowledge forums across Africa -Identify suitable external forums to enhance knowledge and opportunities for Smart Cash Business development.

Key Responsibilities

The Role Holder’s duties will include, but not be limited to:

• Provide input as required and implement the strategy on specific Business development projects and initiatives.
• May also be required to perform a supportive role in different phases of the strategy development.
• Assist in creation of strategies and financial plans in close coordination with Smartcash top leadership and strategic leadership.
• Prompt engagement customer service, Wallet platform Operation, Sales team during scheduled maintenance outages and incidents.
• Regular business engagement & external partner engagement to improve operational efficiency.
• Translation of business service requests into clear functional change requests to be implemented.
• Bridging between business and technical teams.
• Ensure optimal scheduling of changes to minimize downtime and comply with internal and external change regulations.
• Ensure Operation handover from Project team.
• Support decision making abilities of CBDO by conducting preliminary research and analysis on new markets.
• Detailed financial analysis (ROI analysis, cost/information analysis etc.), conducting internal and external analysis and research to formulate strategic opinions and recommendations.
• Plan, coordinate & minute the strategic reviews & meetings and update the Executive on status of various initiatives to ensure implementations and deployments as per plan.
• Review and monitor various key programs to ensure consistency with defined objectives.
• Identify suitable external forums for representation of Smartcash to enhance business development and opportunities in Africa.
• Liaise with key strategic and financial authorities, bodies and agencies.
• Coordinate with senior leadership for key data and information exchange and report preparation.

Key Performance Indicators:

• Strategy & Financial Planning.
• Market Research.
• M-Commerce.
• Programme & Project Management.
• Support/Networking with internal/external stakeholders.

Major Challenges

• Ability to operate in a multi-cultural, multi-country environment.
• Manage expectations of multiple stakeholders: Ensure buy-in and ownership of group level and region level initiatives with top leadership.
• Manage complex assignments/projects: conceptualization, design and implementation of specific initiatives.
• Ensure timely and accurate data for top management review and suitable actions.
• Multi-tasking with crunch timelines for churning out data, reporting and analysis.

Educational Qualification & Experience

• Minimum of 5 years' work experience in Project management, business planning, financial services, Fintech experience in service management.
• University degree in project management or other related disciplines.
• Postgraduate: CA/ MBA or Equivalent from a recognized institute, PMP, Scrum Master Huawei.

Behavioral attributes

• Strong analytical and data interpretation skills.
• Financially savvy.
• High energy person with the ability to organize, manage and deliver key strategic initiatives.
• Strong communication skills - Both written and verbal.
• Project & Program management skills.
• Ability to work seamlessly across businesses and hierarchy levels.
• Excellent organizational, interpersonal and networking skills.
• Relationship management.
• Strong Oral and Written Communication.
• Results orientation.
• Senior Stakeholder Management.
• Benefit / Value assessment.
• Decision making.
• Technology Innovation.
• Issues management.
• Methods, standards creation.
• Integrity and honesty.
• Coaching.
• Leadership.
• Teaming.