Photocopier Engineer at Talents and Skills Africa

Job Description

• Setting up and installing new printers, copiers, and copier management software.
• Providing routine service and maintenance to copiers, printers, and fax machines.
• Troubleshooting and repairing malfunctioning printers and copiers.
• Managing orders and inventory of new parts.
• Respond to customer service requests for the repair of business equipment.
• Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts.
• Work with colleagues to help overcome new or unusual faults.
• Invoke the call escalation process in a timely manner.
• Managing schedules and customer emergencies.