Personal Assistant to Head of Secondary at Charterhouse Lagos

Role Overview: 

• This role is responsible for providing comprehensive administrative support to facilitate the efficient operation of the Secondary School leadership.

Responsibilities:

• Serve as the primary point of contact for internal and external stakeholders, including parents, staff, and students, effectively managing inquiries and requests.
• Coordinate and facilitate communication between the Head of Secondary and various departments within the school community.
• Manage the Head of Secondary’s calendar, scheduling appointments, meetings, and school-related events.
• Coordinate and prioritize conflicting schedules to optimize the efficient use of time and resources.
• Draft and prepare correspondence, reports, and presentations on behalf of the Head of
• Primary, ensuring accuracy and adherence to established standards.
• Manage incoming and outgoing communications, including emails, letters, and phone calls, with professionalism and confidentiality.
• Arrange and coordinate meetings, conferences, and events, including logistics such as venue booking, catering, and audiovisual requirements.
• Attend meetings as required, record minutes, and follow up on action items to ensure timely resolution.
• Assist in maintaining positive relationships with students and parents by providing support and guidance on school-related matters.
• Coordinate parent-teacher meetings, student conferences, and other school events to foster engagement and collaboration.
• Assist in maintaining student records, academic transcripts, and other documentation in compliance with school policies and regulations.
• Support the Head of Secondary in monitoring student progress, academic performance, and disciplinary matters.
• Liaise with the Admissions team to schedule meetings, assessments, maintain accurate records of prospective students and ensure a seamless transition for new students and families joining the school community.

Qualifications, Skills and Knowledge:

• Bachelor’s degree in education, Business Administration, or a related field.
• Proven experience (3 years) as a Personal Assistant or Administrative Assistant, preferably in an educational or academic setting.
• Excellent organisational and multitasking abilities, keen attention to detail and accuracy.
• Strong interpersonal and communication skills, with the ability to interact effectively with diverse stakeholder.
• Proficiency in computer applications, including Microsoft Office Suite and school management software.
• Knowledge of educational policies, procedures, and regulations.

Personal Traits:

• Analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Commitment to upholding the values and ethos of Charterhouse Lagos.
• Ability to maintain a professional demeanour when dealing with sensitive financial matters or difficult situations.