People Operations Specialist - Contracts & HR Administration at Moniepoint Inc.

Job Purpose

• The Contracts & HR Administration Associate supports the core People Operations engine by ensuring employment contracts, HR records, and documentation are accurate, consistent, and up to date.
• You help maintain the integrity of Moniepoint’s employee data, assist with contract generation, and ensure administrative processes run smoothly across all entities.
• Working closely with Talent Acquisition, Payroll, People Helpdesk, and Employee Lifecycle Services, you help create a reliable, compliant administrative foundation that employees and managers can trust.

Key Responsibilities

• Prepare and issue employment contracts, addendums, HR letters, and confirmation documents under the guidance of the Lead, Contracts & HR Administration.
• Maintain clean and accurate digital employee records, ensuring all updates are reflected correctly in HRIS and aligned with payroll requirements.
• Support the review of documentation for accuracy, completeness, and compliance with Moniepoint’s templates and standards.
• Update and track contract status, approvals, and signatures to ensure timely processing for new hires, transfers, and internal changes.
• Assist Talent Acquisition by preparing documentation for new joiners as part of the hiring process.
• Work closely with Payroll Operations to ensure all contract-related changes, allowances, and deductions are captured correctly.
• Support internal audits by organising digital files, preparing evidence, and ensuring records are accessible and up to date.
• Contribute to the upkeep of template libraries, version control, and documentation logs.
• Respond to basic HR administration queries, routing more complex issues to the appropriate team.
• Provide general administrative support to People Operations, especially during onboarding waves and payroll cut-off periods.
• Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities.

Qualifications

• 1–3 years of experience in HR administration, People Operations, or an administrative support role.
• Basic understanding of HR documentation, employee records, and data accuracy requirements.
• Comfortable working with HR systems, spreadsheets, and document management tools.
• Strong attention to detail with the ability to spot inconsistencies quickly.

Preferred Qualifications

• Experience working in multi-country or fast-paced organisations.
• Familiarity with HRIS platforms and digital signature tools.
• Interest in HR operations, compliance, and process improvement.

About You

• You are organised, precise, and reliable, someone who takes pride in accuracy.
• You learn quickly and enjoy working with structured processes and templates.
• You communicate clearly and aren’t afraid to ask for clarification when needed.
• You understand the importance of confidentiality and careful handling of sensitive data.
• You enjoy supporting others and helping complex processes run smoothly.

What Success Looks Like

• Contracts, letters, and records are processed accurately and within agreed timelines.
• HRIS and payroll data stay aligned due to careful updates and checks.
• Documentation libraries are organised, compliant, and consistently maintained.
• Audit reviews are smooth, with well-structured, accessible records.
• Colleagues trust your accuracy, responsiveness, and attention to detail.
• People Operations runs more efficiently because foundational admin work is consistently reliable.