People Operations Manager at Health Connect 24x7

Position Summary:

As the People Operations Manager, you will serve as the people champion by ensuring employee life-cycle with the organisation is legally compliant with company policies and Nigerian employment law.

The job role requires skilled human resources personnel with a good understanding of recruitment, performance management, talent management, and learning and development practices.

Key Responsibilities:

• Workforce Planning and Employment
• Implementing the organization’s recruiting strategy
• Interviewing applicants
• Administering pre-employment tests
• Conducting employee background investigations
• Processing transfers, promotions, and terminations

HR Development

• Conducting training sessions
• Administering on-the-job training programs
• Evaluating the effectiveness of training programs
• Maintaining records of employee participation in all training and  development programs
• Review developmental plans with heads of departments and create training plan for the year.

Performance Management

• Work with senior management to ensure effective performance management is in place which is tied to the business strategy
• Performing job evaluations and job analyses
• Conducting and analyzing compensation surveys
• Prepare and presents reports to the Head of People and Operations
• Employee and Labor Relations (non-union environments)
• Interpreting and advising employees on employment law
• Overseeing engagement programs and other employee relations work
• Handle staff medical insurance i.e., enrolment and queries
• Coordinate disciplinary and grievance procedures
• Conduct exit interviews when necessary
• Manage employee leave schedule

Risk Management

• Developing and administering health and safety programs
• Conducting safety inspections
• Ensuring good working condition for both remote and onsite employees
• Experience and Educational Requirements

BSC/HND

• Minimum of 5 years' work experience (at least three (3) years of cognate experience and working knowledge of Nigeria Labour law.

Skills & Abilities

• Demonstrated hands-on approach to Human resources management
• Excellent knowledge and understanding of people operations at both operational and technical level
• Demonstrated experience in performance management
• Excellent negotiation skills
• People first mindset in alignment with business objectives
• Professional work approach and attitude
• Demonstrated ability to work autonomously and in a team-based environment
• Previous experience in HRIS/ Payroll systems, Microsoft applications
• Excellent communication skills
• Detail-oriented
• Strong analytical and problem-solving skills.