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  • Posted: Jul 27, 2022
    Deadline: Not specified
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  • 'CcHUB is Nigeria’s first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place. The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to ...
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    People Operations Manager

    Job Description

    • Working closely with the Director of People, this role will drive HR functions to ensure compliance and core functionality while helping prepare the organization for future growth.
    • This includes promoting company values and culture, implementing employee benefits and development programs, and refining policies and processes.
    • This role will provide day-to-day management, oversight, and technical support to our People in Kenya, Nigeria, Uganda, and Rwanda.

    Duties and Responsibilities
    Policy, Process, and Systems:

    • Collaborate with the Director of People to review, edit, and refine internal processes and procedure maps; train and hold accountable all People Unit team members to these internal processes.
    • Ensure that all personnel files are up to date and in compliance with company policy.
    • Maintain and file correspondence, and reports as well as sensitive and confidential data, employee files, and documents.
    • The key point of contact for HR legal and regulatory compliance; regularly monitors updates and performs periodic audits of various processes to ensure efficiency and compliance (employee files documents, contracts, etc).
    • Manage New Hire Orientation and support our onboarding program to ensure seamless integration of new hires into CcHUB’s culture and community.
    • Advise employees on day-to-day HR policies and procedures and other employee lifecycle events.
    • Assisting employees where appropriate in resolving their concerns quickly and efficiently.
    • Conduct off-boarding, analyse trends and share data with the Director of People to influence/inform decisions.
    • Foster strong cross-functional relationships with the rest of the People Unit and other stakeholders to drive efficiencies and simplify workflows.

     Employee Engagement:

    • Support the development of tools, programs, and metrics that increase Employee Engagement. 
    • Leads the annual Employee Engagement Survey administration & action planning process for all employees- including preparation, survey execution, analysis, and planning.
    • Ensures the results are communicated and action planning efforts are upheld companywide throughout the year.
    • Accountable for ensuring the integrity of the employee engagement process, tools, and outcomes.

     Learning and Development:

    • To lead the development and implementation of all aspects of the Organization’s training programs, policies, and objectives to develop and maintain effective employee strength.
    • The training program should aim to enhance skills and knowledge, motivate and retain employees, strengthen collaboration and team dynamics, and contribute to the company’s culture of continuous learning and innovation.
    • Liaise with unit heads to understand employee skills gaps and offer learning solutions.
    • Establish ways to measure the total effectiveness of all learning and development programs.

    Performance Management:

    • Lead the implementation of the company-wide performance management process from the planning to the reviewing cycle.
    • Coordinate and ensure timely completion of the bi-annual performance evaluation process.

     Events & Culture:

    • Proactively promote and lead activities to contribute to the adoption of company values in action and positive office culture.
    • Organise regular team building and culture-building activities outside of work.
    • Celebrating our people’s personal and professional milestones.

     Monitoring & Reporting Metrics:

    • Own all HR metrics and report to the Director of People monthly. Partner with the Director of People to identify trends in the business and use the data to tell a story.
    • Build dashboards that enable leaders to understand the People unit data, assess functional unit performance, and develop targeted action plans.
    • Ensure that employee turnover analysis is provided quarterly, and the organization is informed of major challenges.

    Immigration / Mobility Management:

    • Manage the immigration program for all locations, development, and implementation of immigration policy.
    • Ensure compliance with current legislation/regulations. Monitor legislative and law changes affecting this area of responsibility. 
    • Engage with immigration legal counsel as required to facilitate employee movement between countries/company entities.
    • Reviewing and managing mobility budgets, liaising with Finance unit when required.

    Qualifications
    This role is for you if:

    • You have worked in a technologically driven environment as an in-house people practitioner.
    • 3+ years of HR leadership experience.
    • Thorough knowledge of employment-related laws, regulations, and compliance requirements across Africa.
    • You have demonstrable experience handling employee relation cases and supporting the day-to-day people operations activities during the employee lifecycle
    • You are familiar with talent management and supporting the teams through the different processes
    • You enjoy helping to implement or scaling core people processes and systems.
    • You enjoy working at a fast pace to achieve growth whilst maintaining a focus on accuracy and quality.
    • You are organized, with the ability to handle multiple projects and tasks effectively at the same time.
    • You are a company ambassador and you will develop our strong internal culture to support our growth and retention of existing talents.

    What's On Offer?

    • Paid Time Off
    • Healthcare Coverage
    • A highly collaborative team environment that will support your professional and personal growth 
    • Work alongside great talent
    • A culture of learning and innovation
    • Opportunities for career growth and training
    • Interaction with industry leaders and forward-thinking people
    • A chance to make a social difference
    • Overall fun company.

    Method of Application

    Interested and qualified? Go to Co-Creation Hub (CcHUB) Nigeria on jobs.smartrecruiters.com to apply

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