People Operations Assistant at LemFi (Formerly Lemonade Finance)

Who you are

• You’re a proactive, organised, and people-focused professional who loves creating great employee experiences and keeping operations running smoothly.
• You’re not afraid to get into the details — spotting gaps, solving problems and finding better ways to work.
• Reporting to our Senior People Operations Manager, you’ll be the go-to person for our Nigeria team, helping to bring LemFi’s culture to life on the ground.
• From onboarding new joiners to organising events, managing office logistics and supporting engagement initiatives, you’ll play a key role in making LemFi a great place to work.

Day-to-day responsibilities

• Own the local onboarding experience — coordinate first-day logistics and help new starters feel part of the LemFi community.
• Plan and deliver on-the-ground employee events (all hands, celebrations, team-building, volunteering, wellness days, etc.) to strengthen engagement and connection.
• Support local culture and communications, ensuring LemFi’s values come to life in the Nigeria office and beyond.
• Partner with the global People Team to roll out engagement, learning and well-being initiatives in Nigeria.
• Act as the first point of contact for employees locally — answering questions about policies, time off, travel or general support.
• Coordinate with vendors and service providers (benefits, workspace and events) to ensure smooth operations.
• Maintain accurate employee records and ensure compliance with Nigerian employment regulations in collaboration with the Senior People Operations Manager.
• Support local hiring logistics, scheduling interviews and helping candidates have a positive experience.
• Assist with HR documentation and compliance tasks where needed.
• Contribute ideas and feedback to help improve employee experience and ways of working at LemFi.

What we’re looking for

• You’re friendly, proactive, and hands-on — equally comfortable planning an event or solving a problem on the spot.
• You communicate clearly and empathetically, building trust and rapport with team members.
• You’re organised and detail-oriented and able to juggle multiple priorities smoothly.
• You enjoy creating connections and culture — you notice what makes people feel valued and find ways to make work more engaging.
• Experience in events coordination or office management.
• Familiarity with Nigerian labour practices and working in a global company is a plus.