People Coordinator at KingMakers

Role Overview: 

• As a People Coordinator, you will be responsible for providing people administration service in an efficient, professional and effective manner, while collaborating with other team members, supporting the team in onboarding, off-boarding, employee engagement, employee relations and other people functions.

What You Will Be Doing:  

Pre-Onboarding & Onboarding:

• Conduct pre-onboarding for new employees, which involves data entry into the HR Information system, ensuring new joiners embark on pre-employment medicals and any other pre-onboarding tasks.
• Ensure employees are signed up to pension fund providers, have a tax ID generated and are enrolled with the company health insurance provider etc.

People Administration & Documentation:

• Ensure all People databases and People Information systems are updated and accurate at all times.
• Create periodic People reports and presentations
• Provide accurate pay related information for monthly payroll.
• Maintain meticulous records of employee transactions, including hires, promotions, transfers, performance reviews, terminations, and other relevant documents generated during the course of an employee’s lifecycle.

Performance Management:

• Support the performance review process, ensuring it is conducted regularly and objectively.

Employee Relations:

• Act as a point of contact for employee inquiries, concerns, and grievances, providing prompt and whenever possible, empathetic resolution.
• Promote a positive work environment by fostering open communication and a strong employee engagement culture.

People Initiatives and Events:

• Support the development and execution of People initiatives and events to enhance employee engagement and satisfaction.

Vendor Management:

• Maintain a positive relationship with People related vendors.
• Assist in evaluating and selecting vendors based on predetermined criteria and organisational needs.
• Conduct periodic vendor reviews and assessments to assess their effectiveness and value to the organization.
• Maintain a centralised database of vendor information such as key contacts, vendor performance metrics etc.

What You Need for This Role:  

• Bachelor's degree in Human Resources or any other field
• 3+ years of experience as a People Coordinator or relevant people/administrative position;
• Experience of working in a fast-paced organisation, ideally a start-up environment.
• Excellent communication skills across geographical locations
• Able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information;
• Experience with HR databases and HRIS systems.
• Excellent organizational skills

 How you do it – Expectations for fulfilling your role:  

As a general rule at KingMakers we want people to be: 

• Customer Focus: We keep the customer at the center of everything we do.  
• Passion & Dedication: We are passionate about what we do, employing only smart, honest, dedicated, and results oriented team players.  
• Openness, Honesty & Directness: We embrace a culture of candor and work together towards the right solution whilst being open, honest, and willing to give and receive feedback, judgment-free. We play the ball, not the person.  
• Innovation & Big Thinking: We always look for ways to innovate whilst not losing sight of what's important. The bigger we think, the more we inspire, the better the outcome.   
• Ownership & Accountability: We think like owners. If we see a problem, we find a solution. We are pragmatic and always strive to do more with less. 
• Speed & Focus: We plan, we strategize, but mostly, we DO. Without doing, there is no progress, we can always change direction but only if we start moving. Fast beats slow.  
• Low Ego: The best solutions are achieved when we leave our egos at the door. We always seek opportunities to learn in every situation. No job too small.  
• Fun: On balance, we believe in having fun whilst working. We maintain perspective as best as we can, and together, we celebrate our successes.