Citi has been doing business in Nigeria since 1984. The bank formerly operated under the name Nigeria International Bank Limited, but was renamed to Citibank Nigeria Limited (Citi Nigeria) in 2008 to fully align with Citi's global brand and identity.
The bank has a strategic business focus in Nigeria specializing mainly in Corporate Banking and servicing ...
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The Payments Operation Analyst is an intermediate level role responsible for executing complex transactions and participating in complex processes in coordination with the Branch Services team. The overall objective is to act as a subject matter expert while processing all regular payments.
Responsibilities:
Performing processing activities (processing local, cross border payments, other transactions e.g. expense tickets, Tax collections, counter cheques, check deposits, Vault Operations and Cash - In - Transit management) and managing supporting documentation related to payments
Proper handling of customers instruction brought to the branch and ensure correctness as well as managing various customer requests (in person and on phone) on daily basis
Conducting communication with all stakeholders including clients, internal partners, regulators particularly Central Bank of Nigeria, Nigeria Customs Service and Scanning & Risk Service Providers
Solving current processing issues and taking action in order to optimize the process
Compliance with applicable regulatory guidelines, laws of Nigeria and Citigroup corporate policy, local procedures, product programs and international conventions
Preparation and sending of regulatory reports to the relevant regulatory Bodies
Qualifications:
Minimum of 6 years post qualification experience
Bachelor’s/University degree
Fundamental comprehension of financial industry regulations
Effective communication in both written and spoken English
Well-developed analytical skills including investigative mindset, independence in problem solving and a keen eye to detail