Patient Coordinator (Front Desk Officer) at Paelon Memorial Clinic

Location: Victoria Island
Qualification: Bachelor's degree in any field; Strong communication skills (HMO experience is an added advantage.)
Job Description:

• Ensure that all patients visiting the hospital are properly registered using the appropriate registration tools.
• Ensure that all patient’s bills are properly prepared and signed and that appropriate records are updated
• Ensure that all patients are seen promptly and are directed to the appropriate procedure areas with minimal waiting time.
• Work with the HMO officer on all HMO patient related matters.
• Responsible for sending birthday and good will messages to patients.
• Follow up on clients with outstanding payments for services rendered.
• Assist with answering incoming telephone calls
• Responsible for booking patients appointment on InstaHMS and confirming appointments with the doctors and patients
• Managing all appointments
• Ensuring that the reception is clean tidy and aesthetically pleasing always