Operations Specialist at Matna Foods Company Limited

About the Role

• The Operations Specialist provides structured administrative and coordination support to the Operations Manager to ensure disciplined execution of plant-wide operational processes. This role focuses on operational planning support, documentation control, interdepartmental coordination, reporting accuracy, and workflow governance within a high-performance processing environment. The position ensures that operational decisions are supported by reliable data, structured records, and effective administrative systems that prevent inefficiencies, delays, and compliance gaps.

Responsibilities

• Support the Operations Manager in coordinating plant-wide operational activities across Production, Maintenance, QA, Supply Chain, and Security
• Maintain structured operational records, reports, schedules, and documentation to ensure accuracy and traceability
• Consolidate and analyse operational data to support decision-making and performance visibility
• Track action items, operational initiatives, and interdepartmental follow-ups to ensure timely execution
• Assist in workforce and shift coordination documentation to prevent administrative gaps that could affect operations
• Support compliance documentation related to safety, quality, and regulatory requirements
• Coordinate meetings, operational reviews, and cross-functional communication workflows
• Monitor inventory and material movement reports to flag inconsistencies or documentation gaps
• Ensure proper filing and version control of SOPs, operational guidelines, and process updates
• Strengthen administrative systems that reduce operational delays, miscommunication, and inefficiencies

Qualifications

• Bachelor’s degree in Business Administration, Industrial Management, Engineering, or related field
• 4–7 years’ experience in operations coordination, administrative operations, or plant support roles within FMCG, food processing, agro-processing, or industrial manufacturing
• Strong understanding of structured operational environments and factory workflow systems
• Experience supporting senior operations leaders with reporting and coordination
• High proficiency in documentation management, reporting tools, and Microsoft Excel
• Strong organisational and analytical skills
• Ability to manage multiple priorities within a fast-paced processing environment
• Strong communication and stakeholder coordination capability

Additional Information

• Competitive Compensation
• 5-day workweek
• Competitive Health Insurance (Employee + Spouse + 4 children)
• Wellness Programs
• Employee Training Programs
• Growth and Development
• Mentoring and Counselling