Work Schedule: Monday–Friday, 9:00 AM–5:00 PM
Our client is an innovative and fast-growing real estate firm focused on delivering modern. We are building a highly structured organisation that values initiative, strategic thinking, and operational excellence.
The Operations Manager will oversee the daily operations of the business, design and implement effective systems, and ensure the organisation runs smoothly and efficiently. The ideal candidate is a forward thinker who is proactive, business-minded, and able to translate strategy into actionable operations. You must be able to work independently, lead teams effectively, and contribute to the company’s growth and expansion.
Organisational Operations Management
- Oversee day-to-day running of the business to ensure seamless operations.
- Develop, implement, and refine operational structures, workflows, and business processes.
- Monitor internal operations to identify gaps, inefficiencies, or opportunities for improvement.
- Ensure departmental alignment with company goals and maintain consistent communication across teams.
Strategy, Planning & Policy Development
- Develop operations strategies that support business growth and expansion.
- Create, review, and enforce operational policies, SOPs, and guidelines.
- Support leadership in planning long-term organisational initiatives.
- Conduct periodic operational reviews and present data-driven recommendations for improvement.
Performance Management & Leadership
- Lead, supervise, and support internal teams to optimize service delivery.
- Create a performance-driven culture by setting KPIs, tracking performance, and providing feedback.
- Mentor and coach team members to enhance productivity and accountability.
- Foster a collaborative work environment that promotes innovation and continuous improvement.
Process Optimization & Business Efficiency
- Use data and analytics to improve operational efficiency and reduce bottlenecks.
- Design and manage operational dashboards, performance trackers, and reporting tools.
- Ensure operational consistency, quality control, and compliance across the organization.
- Oversee and manage vendor and stakeholder relationships where necessary.
Administrative & Reporting Functions
- Ensure all administrative systems, records, and documentation are properly maintained.
- Prepare weekly and monthly operational reports for management review.
- Oversee inventory, office logistics, facility management, and resource allocation.
- Ensure smooth coordination between operations, sales, finance, and other departments.
REQUIREMENTS
- Minimum of a B.Sc. in Business Administration, Management, Estate Management, or a related field.
- A master\'s degree (MBA or relevant field) is an added advantage.
- 4–5 years proven experience in a leadership or managerial role, preferably within real estate or related industries.
- Strong understanding of operations management, business structures, and organisational processes.
- Ability to develop operational strategies, policies, and systems.
- Proactive, smart, solution-driven, and able to work with minimal supervision.
- Excellent leadership, communication, and team-management skills.
- Proficient in Excel and comfortable working with data and performance metrics.
- Ability to work independently and collaboratively in a fast-paced environment.
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