Operations Manager at The Startup Place Limited

• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Oversee budgeting, reporting, planning, and auditing.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Establishing maintenance and staff schedules.
• Hiring, training, and monitoring staff.
• Identify and address problems and opportunities for the company.
• Investigating complaints and resolving conflicts.
• Planning and overseeing renovations, maintenance, repairs, and services.
• Handling clerical and administrative tasks and filing taxes.

Qualifications and Skills

• Degree in Business Administration or relevant field
• A minimum of 3 years’ experience in an operation management or a similar role.
• Excellent organizational and leadership skills
• Fluency in English; knowledge of other languages is a plus
• Outstanding communication and interpersonal abilities
• Thorough understanding of diverse business processes and strategy development
• Excellent knowledge of MS Office, databases and information systems
• Good understanding of research methods and data analysis techniques