Operations Manager at MacTay Consulting

Responsibilities

• Develop strategic plans for optimized productivity.
• Oversee day to day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals.
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment and creating innovative approaches to improvement.
• Uphold standards of excellence and soaring quality.
• Seek out opportunities for expansion and growth by developing new business relationships.
• Provide guidelines and feedback to help others strengthen specific knowledge/skill areas.
• Recruit, onboard and train high performing employees to achieve sales, profitability, market share, business plan objectives.
• Maintain task timelines to ensure tasks are completed or accomplished effectively.
• Develop, implement and maintain budget and resource allocation plans.
• Delegate responsibilities to the best qualified employees.
• Enforce all policies, procedures, standards, specifications, guidelines, training programs and cultural values.
• Dissolve internal staff conflicts efficiently and to the mutual benefit of all involved.

Requirements

• B.Sc in any relevant discipline.
• Minimum of 5 years cognate experience on the role with track records of performance.
• Proven experience in a managerial role
• Ability to motivate and lead employees and hold them accountable.
• Strong working knowledge of operational procedures.
• Performance evaluation experience and working knowledge of human resource processes.

Hard Skills:

• Professional business knowledge
• Project management skills
• Negotiating skills
• Business development skills
• Team management skills
• Data analysis skills
• Marketing skills
• Intermediate level of computer skills (Microsoft office suite)
• Public speaking skills
• Resource allocation skills
• Process optimization skills
• Process reengineering skills

Soft Skills:

• Emotional intelligence
• Time management skills
• Written communication
• Creativity and innovation
• Active listening
• Goal setting
• Quick and good decision making
• Making decisions and accepting responsibility
• Adaptability
• Mental agility
• Collaboration
• People management skills
• Transparency

Salary
N400,000 and other benefits.