Onboarding Manager (HR) at Baaraku

Role Overview

• We are looking for a proactive Onboarding Manager to lead our cleaner onboarding program. This role involves managing the end-to-end onboarding process, from recruitment and platform training to account provisioning and background verification. The ideal candidate will ensure a seamless integration of new cleaners into our operations, enhancing their readiness and compliance with Limpiar’s standards.

Key Responsibilities

Onboarding Program Management:

• Develop and implement onboarding procedures for new cleaners.
• Coordinate and conduct training sessions on Limpiar’s platform, ensuring all functionalities are clearly understood.
• Provision accounts and ensure all necessary tools and accesses are granted.
• Oversee the background check process for all new hires to maintain safety and compliance standards.

CRM Management:

• Utilize company CRMs to manage cleaner data, track training progress, and maintain accurate records of all onboarding activities.
• Ensure data integrity and confidentiality in handling all cleaner information.

Interdepartmental Communication:

• Serve as the primary contact between new cleaners and other departments, ensuring a smooth transition and clear communication.
• Report onboarding progress and challenges to senior management to ensure continuous program improvement.

Requirements

• Bachelor’s degree in HR, Business Administration, or related field.
• Minimum of 3 years of experience in onboarding, training, or a related HR function.
• Proficiency in CRM tools and strong technical aptitude to learn new software quickly.
• Excellent communication and coordination skills, capable of working with diverse teams.
• Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.

Preferred Skills

• Experience in the cleaning services or facility management industry.
• Familiarity with background check processes and legal compliance requirements.
• Experience working remotely and managing remote teams.
• Strong problem-solving skills and the ability to adapt to changing environments.