Office Assistant at Box and Cedar

KEY RESPONSIBILITIES:

• Greeting patients and visitors, registering them, and obtaining necessary personal and medical information.
• Managing patient appointments and ensuring proper scheduling of consultations, tests, and treatments.
• Organizing and maintaining patient records, ensuring they are accurate, confidential, and accessible.
• Answering phone calls, responding to emails, and directing inquiries to the appropriate departments or personnel.
• Assisting patients with billing inquiries, processing insurance information, and coordinating payment arrangements.
• Entering patient information and medical data into the hospital's electronic health record (EHR) system.
• Monitoring and ordering office and medical supplies to maintain sufficient inventory levels.
• Assisting with the coordination of meetings, conferences, and events within the hospital.
• Preparing and distributing internal memos, announcements, and reports.
• Organizing and managing documents related to hospital operations, policies, and procedures.
• Providing general information to patients and their families about hospital services and resources.
• Assisting medical staff and other hospital personnel with administrative tasks as needed.

REQUIREMENTS/SKILLS:

• A Bachelor's Degree in Business Administration or related field.
• 2 years of experience.
• Familiarity with medical terminology is beneficial, as it helps in understanding and accurately handling medical records.
• Proficiency in using standard office software, EHR systems, and other hospital-specific software for data entry and management.
• Excellent verbal and written communication skills are essential for interacting with patients, medical staff, and other personnel.
• Strong organizational skills to manage patient appointments, medical records, and office supplies effectively.
• The ability to handle multiple tasks efficiently, especially in a fast-paced healthcare environment.
• Adhering to strict confidentiality and privacy regulations related to patient information and medical records.
• Maintaining a professional attitude and appearance when dealing with patients and colleagues.