Network Management Engineer at IpNX Nigeria Limited

Job Summary

• To monitor the network 24*7,providing all required support both to field Engineers as well as to the respective ipNX service Providers, ensuring escalations are carried out in line with the defined guidelines.

Responsibilities
Network Monitoring:

• Ensure smooth running of all network monitoring systems: both for Core network nodes and transmission network Transmission and Core Network Engineer NMS Engineer

Network Operations:

• Run on 24*7*365 network monitoring operation.
• Ensure Core network and Customer links Monitoring applications are functioning properly: Solarwinds, Nagios, Nagviz, SAM, VNQM etc.
• Engagement of various Colo/POPs sites manager in ensuring smooth running of the sites and our equipment there in. Escalating issues related to cooling, voltage instability, shelter leakages etc.

Escalation:

• Ensure continuous engagement of vendors and OEMs on service related issues
• Network Optimization
• Proactively escalate issues to the network infrastructure team for capacity planning and network optimization
• Access Management
• Managing access request for ipNX Operation team visit to POPs/Colo sites, arranging joint visits to sites.

Reporting:

• Generate and compile regular report/availability for each of the Colo sites and service Providers

Educational Qualifications & Functional Skills

• University Degree in Engineering
• Professional Qualification (CCNA, CompTIA Network +, ITIL, etc.) an added advantage
• Knowledge of networking and network monitoring/management
• Knowledge and experience with various web technologies

Work Experience:

• At least 1 year in telecommunications industry
• Familiarity with Linux environment.
• Fair Idea of SNMP monitoring

Functional Skills:
Monitoring & Troubleshooting and Alerting:

• Proactive monitoring of the status and performance of network infrastructure and services across the regions. Troubleshooting and resolving first level network outages on the network.
• Perform second level Escalation on network outages or faults to responsible parties.
• Proactive monitoring of the FTTH network (OLT outages, PON port outages, link outages, etc.) for all faults and outages.
• Proactive monitoring of hardware status of equipment (cooling, power, security, etc.) running on the network and escalating to responsible parties in the event of a fault.
• Proactive monitoring of network trends and alert for network optimization and planning.