Mixologist at Domeo Resources International (DRI)

Main Function

• The Mixologist is responsible for creating, preparing, and serving premium cocktails, mocktails, and specialty beverages that enhance the guest experience and uphold the superior luxury standards of the hotel.
• The role combines creativity, beverage expertise, and exceptional customer service to deliver memorable experiences while maintaining operational efficiency, quality, and profitability within the bar operations.
• The ideal candidate must possess extensive knowledge of mixology, premium spirits, cocktail trends, and luxury hospitality service standards.

Role Responsibilities
Beverage Preparation and Service:

• Prepare and serve cocktails, mocktails, spirits, wines, and other beverages according to established recipes and luxury service standards.
• Develop innovative signature cocktails and seasonal beverage menus.
• Ensure consistency in taste, presentation, and quality of all beverages served.
• Recommend beverages and food pairings based on guest preferences.

Guest Experience and Customer Engagement:

• Deliver exceptional guest service and create memorable bar experiences.
• Interact professionally with guests and provide expert beverage recommendations.
• Anticipate guest preferences and personalize beverage offerings where appropriate.
• Handle guest complaints and special requests professionally and efficiently.

Menu Development and Innovation:

• Collaborate with the Food & Beverage Manager to develop and update beverage menus.
• Research emerging beverage trends and introduce innovative concepts.
• Create specialty drinks for events, promotions, and VIP guests.
• Ensure beverage offerings align with the hotel's luxury brand positioning.

Inventory and Stock Management:

• Monitor stock levels of spirits, wines, mixers, garnishes, and bar supplies.
• Conduct inventory checks and report shortages promptly.
• Ensure proper storage and handling of all beverages.
• Minimize wastage through effective portion control and inventory management.

Bar Operations Management:

• Ensure the bar area remains clean, organized, and fully stocked.
• Maintain bar equipment and ensure proper functionality.
• Ensure compliance with opening and closing procedures.
• Support efficient workflow during peak service periods.

Financial and Cost Control:

• Monitor beverage costs and support profitability objectives.
• Ensure accurate pouring, portioning, and recording of beverage sales.
• Reduce product losses and prevent unnecessary wastage.
• Support revenue generation through upselling and premium beverage recommendations.

Health, Safety, and Compliance:

• Ensure compliance with food safety, hygiene, and sanitation standards.
• Follow all health and safety regulations relating to beverage service.
• Maintain cleanliness of workstations, equipment, and storage areas.
• Ensure responsible beverage service practices are followed.

Teamwork and Training:

• Support training of bartenders and bar staff on cocktail preparation and service standards.
• Share knowledge of beverage trends, techniques, and product information.
• Work collaboratively with restaurant, kitchen, and front-of-house teams.
• Promote a culture of excellence and continuous improvement within the bar operation.

Key Performance Indicators (KPIs)

• Guest satisfaction ratings for bar services
• Beverage sales and upselling performance
• Beverage cost percentage and wastage control
• Quality and consistency of beverage preparation
• Inventory accuracy and stock management
• Compliance with hygiene and service standards
• Contribution to revenue growth through beverage innovation

Experience / Qualification

• Diploma, Certificate, or Degree in Hospitality Management, Food & Beverage Management, or a related field is an advantage.
• Professional Mixology Certification is highly desirable.
• 5–7 years experience as a Mixologist or Senior Bartender in a luxury hotel, fine dining restaurant, upscale lounge, or premium hospitality establishment.
• Strong knowledge of international cocktail preparation techniques and beverage trends.
• Experience with luxury hospitality service standards is highly preferred.

Competencies / Skills:

• Advanced mixology and cocktail creation skills
• Strong knowledge of wines, spirits, liqueurs, and premium beverages
• Excellent customer service and guest engagement skills
• Creativity and innovation in beverage development
• Inventory management and cost-control skills
• Strong communication and interpersonal abilities
• Knowledge of beverage pairing and luxury dining experiences
• Behavioural Qualities / Other Competences
• Professional and well-groomed appearance
• Passion for hospitality and beverage craftsmanship
• Strong attention to detail
• Outgoing and engaging personality
• Ability to work effectively under pressure
• High level of integrity and accountability
• Team-oriented and service-focused mindset