Manager - OD and Employee Engagement at MTN Nigeria

Mission/ Core purpose of the Job

Support preserve the culture of Bayobab and the organizational development of the company in light of the company overall vision and mission and HR strategic priorities; through boosting the employee engagement via ad-hoc surveys and setting improvement and change management action plans. The development of employee recognition initiatives and effective internal communication.

RESPONSIBILITIES

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Engagement and Culture 

• Support develop and implement organization-wide strategies and initiatives to improve employee engagement, performance, and overall organizational effectiveness.
• Support to plan and facilitate GCA roadshows in collaboration with the culture champions in the divisions.
• Provide support for change management and other employee activities or events.
• Conduct GCA Group Culture Audit and Sentimeter surveys, analyse results, research and feedback.
• Prepare action plans to improve GCA participation and results in order to boost the employee engagement.

Internal Communication:   

• Support in managing the HR Communication' channels, official emails, WhatsApp, and other communication platforms.
• Develop communication initiatives to keep employees informed and engaged.

Organization architecture

• Ensure that all Organizational Design databases e.g. structure, org. chart are kept up to date and relevant to the business.
• Optimize naming and titles in the corporate through the naming convention approach applied in group.
• Make sure all job profiles are available and approved.

Employee Recognition

• Develop employee recognition initiatives. 
• Support in planning annual employee recognition events.
• Manage the employee recognition platform – Kudos Platform

Role Deliverables

• GCA and Sentimeter scores.
• Effective communication channels/ initiatives.
• HR JDs and PPPs in place, up to date and duly approved.   
• Employee Recognition Initiatives

QUALIFICATIONS

Education:

• Minimum 4 Year bachelor’s degree in organizational development, human resources, business administration, or a related field. 
• A master's degree is a plus.

Experience:

• Manager track record of 5 years in Human Resource, Organisational Development; with at least 3 years in Telecom industry.
• Worked across diverse culture and geographies