Serve as the primary point of contact for clients, addressing inquiries and concerns.
Nurture and manage key client accounts, understanding their business needs and aligning services accordingly.
Collaborate with the sales team to identify opportunities for business growth
Prepare and present proposals to clients, highlighting the value proposition of products or services.
Conduct market research to identify trends, competitive landscapes, and potential business opportunities.
Provide insights and recommendations to enhance the company's sales strategies
Generate regular reports on sales performance, highlighting key metrics and areas for Improvement.
Ensure high levels of customer satisfaction by addressing client needs and concerns.
Proactively identify opportunities to enhance the customer experience.
Collaborate with other departments, including marketing and product development, to align strategies and maximize client satisfaction.
Certification in Sales or Account Management is advantageous
Requirements
Bachelor’s or Master’s degree in Business, Sales, Marketing, or a related field.
Desired Skills and Experience
Bachelor’s or Master’s degree in Business, Sales, Marketing, or a related field.
Minimum of 8 years of experience in sales, with a focus on key account management, preferably within the technology solutions or IT services industry. Proven track record of client relationship management.
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