Client Care Representatives at Fortics Lifecare Limited

Job Summary

• We are seeking a highly skilled and experienced CHEW in Nursing who is interested in the position of Client Care Representative (front desk) to join our team at our healthcare facility in Lekki Phase 1.

Responsibilities

• Provide exceptional customer service to our clients
• Respond to client inquiries and concerns in a timely and professional manner
• Resolve client complaints and issues promptly
• Maintain accurate records of client interactions
• Collaborate with other departments to ensure a seamless client experience
• Very open and Friendly with a client (patients).

Requirements

• 1-2 years of working experience in customer service or client care
• A qualified SSCE / OND / NCE/ holder certification
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in EMR portal, Microsoft Office, and other software applications
• Residency within Ikate, Igboefon, and its environs is mandatory.