Manager - Core Products and Services at MTN Nigeria

Mission:

• To position MTN Nigeria at the forefront of technological innovation within the telecom’s sector, through the development and support prepaid/postpaid services that will attract and retain customers, grow ARPU and create new revenue streams with focus on the mass market.
• To develop and introduce of new, market-leading and/or enhanced prepaid/postpaid services in conjunction with 3rd parties where necessary using Agile methodology.

Description:

• Grow adoption and conversion on all owned digital platforms: e-Shop.
• Fully integrate quality management processes and their effective deployment on a day-to-day basis.
• Provide performance data to support management decision-making and maintain in-life products and services.
• Conducting product audits/reviews, customer use analysis, competitive analysis of matching products, and feedback into product enhancement.
• Manage product rationalization process of product catalogue.
• Facilitate weekly business reviews and product backlog refinement sessions with development teams and stakeholders, to continually measure, learn, and iterate your product towards meeting objectives. 
• Oversee the design, development and implementation of business/operational tools and processes related to product delivery.
• Monitor team performance and take necessary actions when performance does not meet the required standard.
• Education:
• A first degree or post-graduate diploma in Marketing, Accounting, Business Administration, or a related discipline
• Training and certification in Project Management /Agile methodology is desirable
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• 5+ years as a Product Manager/Product owner. 
• Experience working in a medium to large organization 
• Experience in Product Development and Management experience in a Telecommunications/ICT-related environment
• Experience in Agile Product Management
• Experience in launching digital platforms and products.