Logistics & Maintenance Coordinator at Talents and Skills Africa

Main Purpose of the Role:

A logistics coordinator is a professional who is responsible for managing the movement of goods and materials from one location to another, facilitates communication between warehouse, sales and distribution stages to promote a healthy and efficient supply chain while projecting a positive image of the brand and closing sales through efficient delivery.

Main Activities

Logistics:

• Ensuring the quality objectives and delivery deadlines are met
• Liaising with transport companies/logistics, suppliers and clients
•  Managing, evaluating and reporting on warehouse productivity through budget management.
• Checking orders, bills, items received, inventory, and deliveries for accuracy.
• Maintaining records, reporting relevant information e.g damages or lost items, and preparing any necessary documentation.
• Track and fix delivery errors
• Ensuring basic maintenance standards and compliance with health and safety regulations by drivers.
• Performing a daily inspection and maintenance of company vehicles and ensure cleanliness at all times
• Coordinating and maintaining fleets and equipment e.g fuellin, handle insurance plans and service contracts.
• Train drivers on job duties, safety procedures and company policies.
• Coordinate timely and accurate delivery of rental items and provide periodic report on performance
• Detect delivery issues and address these at the root cause and prevent delays in service delivery.
• Analyze and advise on delivery tariffs
• Negotiate with vendors and suppliers in respect to vehicle maintenance

Sales and Customer Service:

• Communicating and coordinating with other departments and customers; always projecting a professional image in keeping with the business’s goals and objectives
• Intentionally engage with customers and their representative during delivery and pick -up of rental items to deepen relationship and seek referrals
• Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements
• This can involve answering customer enquiries or dealing with any complaints.
• Other designated duties not limited to fleet maintenance and management of drivers and assigned loaders/cleaners

Key Relationships:

Head of Departments, Vendors, Clients: 

Critical Success Factors of the Job.

Key Competencies

• Organizational capacity
• Outstanding coordinating and planning skills
• Good knowledge of store keeping processes
• Excellent grasp of numerical and depreciation details.
• Good knowledge of warehousing, transportation health and safety.
• Work independently with little direction and Multi-task
• Logistics Supply Chain

Key Skills

• Written and oral communication skills
• Attention to detail
• Problem-solving attitude
• Interpersonal skills
• Time-management
• Analytical ability
• Detail-oriented
• Team player
• Flexible
• Leadership
• Positive attitude
• Negotiation
• Priority management
• Critical thinker
• Self-starter 

Qualities and Work Experience

• Minimum of University degree or equivalent
• Minimum of 4 years work experience in a similar role in a multi-site, structured environment.
• Relevant professional certifications (Added advantage) .

Key Performance Indicators (KPI)

• Truck turnaround time
• Inventory accuracy
• Average transportation cost
• No of deliveries handled
• On-time pick up
• On-time delivery
• Order management efficiency and accuracy
• Safety measures effectiveness
• Reactive versus planned maintenance
• Accident per year