At NCR, we make the everyday easier. We do this by listening to our customers, keeping their best interests in mind, and always working to make interacting with your business an exceptional experience. Read on to learn more about the people who lead our team, our company by the numbers, and how we’ve become the world leader in consumer transaction tech...
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This position reports/ works very closely with the Services Parts Operations Manager (SPM) helping him manage day to day operational issues
Co-ordinates and works on escalation, daily metrics, operational financials issues, internal reviews and daily tracker on various activities including ongoing projects.
Supports Parts Demand in a timely and cost-effective manner. Works with remote teams to process customer orders which include order input, resolving order holds, and notifying customer of delays.
Provides parts availability, order status, customer pricing and part number information to internal customers.
Follows the company processes in maintaining Inventory Integrity as per Company expectations
Inventory Management
Carry out inventory cycle counts and reconciliation exercises.
Reports quality issues/concerns to appropriate personnel.
Collaborates with other division subject-matter experts to uncover root causes of problems and assists with resolution.
Generates reports, captures information, and records data using desktop tools. Work on understanding and evaluating vendors’ invoices and identify discrepancies if any.
Maintains a comprehensive knowledge of assigned processes and procedures
Consults and Collaborates with Team and SPM in improving existing processes or establishing new ones to address, new or changes to, business requirements.
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