Logistic Manager at Uncle Stan's Foods

JOB SUMMARY :

• As a Logistic Manager, you're responsible for coordinating and optimizing the movement of goods or services, ensuring timely and efficient delivery, while managing staff, resources, and logistics to meet customer needs and company goals.

Responsibility

• Identify and resolve issues that arise during transportation or service delivery, such as traffic delays, equipment malfunctions, or customer complaints.
• Responsible for defining, structuring, and maintaining the overall fleet performance strategy for operation, maintenance, procurement processes, and rider assignments of all company vehicles.
• Provide excellent customer service by addressing inquiries, resolving issues, and ensuring timely and accurate deliveries.
• Prepare and submit reports on dispatch operations, performance, and issues to managemen
• Will be responsible for managing the fleet vehicles, including the vehicle lifecycle management process procurement, servicing, operation, maintenance and repair.
• Monitor the status of deliveries, shipments, or services, and address any issues or delays that arise
• Maintain appropriate records, files, and archives related to fleet operations, cost, vehicle inventories, and driver performance.
• Make periodic visits to outlets to inspect vehicles/drivers, audit fleet inventories, conduct meetings and promote awareness and compliance with proper vehicle operation and maintenance procedures.
• Ensure fleet availability to meet all requests by scheduling, forecasting and making delivery plans.
• track deliveries, and optimize routes to ensure efficient and cost-effective operations
• Maintain and monitor the data management system to organize fleets as per various schedules and requests.
• Track key performance indicators (KPIs) related to dispatch operations, such as on-time delivery rates, customer satisfaction, and cost per delivery.
• Streamline and monitor fuel purchase system with assistance of Fuel Cards for all vehicles and drivers.
• Assist in accident reporting and investigation as directed

Requirements.

• Bachelor’s Degree from an accredited college or university with at least 3 years of work experience
• Relevant work experience in the transportation industry or fleet management.
• Ability to identify and resolve issues that arise during transportation or service delivery.
• Ability to supervise and manage a team of dispatchers.
• Ability to pay close attention to detail and ensure accuracy in all aspects of dispatch operations.
• Ability to manage time effectively and meet deadlines.
• Ability to provide excellent customer service and resolve customer issues.
• Ability to plan, schedule, and coordinate multiple tasks and resources efficiently.
• Ability to communicate effectively with drivers, clients, and other stakeholders, both verbally and in writing.