Learning & Performance Management Specialist at Sunbeth Global Concepts (SGC)

Job Summary

The Learning & Performance Management Specialist will support the design, implementation, and evaluation of strategic learning and performance initiatives across the Sunbeth Group. This role will directly contribute to strengthening employee capability, driving a high-performance culture, and supporting the execution of programs under the Sunbeth Academy.

Key Responsibilities:

Learning & Development

• Support the implementation and administration of Sunbeth Academy programmes.
• Coordinate training logistics, scheduling, and communication across SBUs.
• Track and evaluate training effectiveness using post-training assessments and feedback tools.
• Maintain a centralized training calendar and Learning Management System (LMS) records.
• Manage Training Needs Identification (TNI) documentation and ensure timely follow-up with departments.
• Liaise with training vendors, review proposals, and support content quality assurance.

Performance Management

• Support the planning and execution of the performance management cycle (goal setting, check-ins, mid-year, year-end appraisals).
• Assist in cascading KPIs from corporate scorecards to departmental and individual goals.
• Monitor the completeness of performance review submissions and escalate delays.
• Compile, analyze, and present performance data for reporting and leadership reviews.
• Participate in the design of templates, tools, and communication guides for performance management.

People Analytics & Reporting

• Prepare periodic learning and performance dashboards and insights reports.
• Extract and analyze qualitative and quantitative data from feedback, surveys, and reviews.
• Provide support for executive reporting, including quarterly reviews and board-level updates.

Key Competencies:

• Strong project coordination and time management skills.
• Detail-oriented with excellent organizational ability.
• Analytical mindset with the ability to translate data into insights.
• High emotional intelligence and stakeholder management capability.
• Passion for learning, development, and employee engagement.
• Collaborative, proactive, and adaptable in a fast-paced environment.

Requirements

• Bachelor’s degree in Human Resource Management, Industrial Psychology, Business Administration, or a related field.
• Minimum of 5 years of experience in a learning and development or performance management role.
• Experience working across multiple business units or industries is an advantage.
• Proficient in Microsoft Office Suite (especially Excel and PowerPoint); knowledge of LMS platforms is a plus.
• Excellent written and verbal communication skills.