Learning & Development Specialist at The GIG Group

Company Description

The GIG group is a holding company for a number of subsidiaries with interests in key sectors of Nigeria’s economy. We believe that Nigeria, in spite of its seeming vulnerabilities, holds the greatest market potential for any prospective investor through leveraging on people, customer service and innovative technologies. At the GIG group we are strong, focused, determined, assertive, customer-centric, ready to partner and compete as we see a world of unlimited possibilities defined by a relentless spirit and great vision.

Job Description

• Assist Learning and development manager in the design and implementation of L&D strategy, plans and initiatives
• On-board, train and motivate assigned team/trainees, ensuring they have the right tools, knowledge and training to improve performance and business effective
• Ensure coaching, training and workshops are complimentary and aligned to business objectives and strategies
• Provide support in the design and development of L&D programs (outsourced and/or in-house), including onboarding, technical, compliance, continuous improvement and leadership learning tools/experiences in partnership with the L&D manager and other stakeholders
• Assist in the planning and execution of L&D crucial phase such as Identifying curriculum/learning needs, designing learning objectives and the overall Structure
• Develop Content, Selection criteria/Assessment Tools, Faculty Selection (internal or external); Implementation of the intervention, and Evaluating the Impact across the group and subsidiaries
• Partner with L&D Managers across regions to seek their inputs in the selection of appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes) that instills key behaviors in learners and produces measurable result
• Bridge competency gaps by identifying, designing and adapting learning styles and tones that imparts diverse behavioral interventions for all levels of the employees across the group and subsidiaries
• Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
• Produce and present report based on learning outcomes; review and re-strategize where necessary
• Maintain updated curriculum database and training records
• Host train-the-trainer sessions for internal subject matter experts
• Manage and maintain in-house training facilities and equipment
• Research and recommend new training methods, like gamification
• Engage, recommend and maintain relationship with external training partners and vendors
• Contribute to a High-Performance Culture by demonstrating ownership, accountability, and openness to feedback
• Stay up-to-date and make recommendations on new training methods and techniques

Qualifications

• Bachelor’s degree in Business, Human Resources, Education, Communications, and Organizational Development (or related field)
• 5 years+ experience in adult learning as a Training Coordinator and/or Facilitator (or related area)
• Hands-on experience coordinating multiple training events in a corporate setting
• Extensive knowledge of content/curriculum development
• Experience with human-centered, instructional design and game-based learning tools
• Experience with eLearning and/or virtual learning programs (Captivate, Articulate, GoTo Training, etc.)