Learning & Development Officer at Rite Foods Limited

Department    Human Resources & Administration
Function    Learning & Development / Talent Development
Reports To    Learning & Development Specialist
Location    Rite Foods Limited - Head Office / Manufacturing Plant(s)
KEY RESPONSIBILITIES

Responsibility Area  

• Training Needs Analysis (TNA) - Conduct periodic organisation-wide and departmental TNA using competency gap analysis and stakeholder interviews to identify skill and knowledge gaps across all Rite Foods locations.
• Training Plan Design - Translate TNA findings into a structured annual training calendar and curriculum, aligning learning interventions with business objectives and competency frameworks.
• Training Budgeting - Develop and manage the L&D budget, cost trainings (internal and external), track spend against approved budget, and provide cost-benefit justification for proposed interventions.
• Training Planning & Scheduling - Plan logistics for all learning interventions - venue, materials, facilitators, participant nomination, vendor engagement - ensuring minimal disruption to plant/business operations.
• Implementation - Coordinate the end-to-end roll-out of training programmes (induction, technical, behavioural, leadership and compliance training) across factory and office locations, including vendor-facilitated and in-house sessions.
• Facilitation - Personally facilitate selected in-house training modules (onboarding/induction, soft skills, policy orientation, supervisory/behavioural workshops) to a high standard of delivery.
• Reporting - Prepare periodic (monthly, quarterly, board-level) L&D reports covering training hours, coverage, cost per employee trained, ROI indicators and compliance with statutory training obligations (e.g. ITF).
• Evaluation - Evaluate training effectiveness using Kirkpatrick\'s model or similar (reaction, learning, behaviour, results); track post-training application on the job and recommend improvements.

REQUIREMENTS

• Bachelor\'s degree (BSc/HND) in Human Resources Management, Industrial Relations, Psychology, Business Administration, Education or a related discipline.
• A Master\'s degree in HR, Organisational Development or a related field is an added advantage.
• Professional membership/certification such as CIPM, or an equivalent recognised HR/L&D body is required or actively being pursued.
• A Training/Facilitation certification (e.g. Master Trainers Certificate, Certified Training Professional, TTT - Train-the-Trainer) is an added advantage.
• Minimum of 3-5 years\' hands-on experience in a Learning & Development or HR Generalist role, ideally within a manufacturing, FMCG or fast-paced industrial environment.
• Demonstrable experience conducting TNA, designing training curricula, managing a training budget and facilitating classroom-based or workshop-style sessions.
• Prior experience working with large, multi-site workforces (1,000+ employees) is an advantage.
• Ability to design and administer TNA tools, interpret performance and competency data, and prioritise learning gaps against business impact.
• Skilled in structuring learning objectives, content and delivery methods (ADDIE model or similar) for varied audiences - shop floor, supervisory and management cadre.
• Working knowledge of budget preparation, cost tracking, vendor cost negotiation and variance reporting.
• Confident, engaging facilitation style; strong platform skills for both technical and behavioural training sessions.
• Familiarity with evaluation models (e.g. Kirkpatrick), and ability to build simple dashboards/reports (Excel/PowerPoint) to track training KPIs and ROI.
• Comfortable using HR/Learning Management Systems and MS Office (Excel, PowerPoint, Word) to plan, track and report on training activities.
• Able to source, evaluate and manage external training vendors/consultants and coordinate with departmental heads on nominations and scheduling