Learning and Knowledge Analytics Manager, GHSC-PSM at Panagora Group

Job Opening ID: 380
Project/Activity: Global Health Supply Chain (GHSC)-Procurement and Supply Management (PSM)
Industry: USAID

Job Description

• The Manager Learning and Knowledge Analytics supports the project’s internal and external learning and communication activities in Nigeria.

Duties and Responsibilities

• Support the technical team, finance and operations team, Total Quality Management team, security team, and the IT team, to proactively harness project-wide experience, data and lessons into compelling communication products.
• Identify, coordinate, and directly draft learning, use case, and technical publications around best practices and lessons from our team’s work at state, regional and central levels; explore and lead innovative ways to disseminate and communicate the content of these publications
• Serve as the link with the Total Quality Management team and the LKM&SC team, proactively harnessing project data to synthesize lessons, and evidence-based decision triggers
• Keeps up to date on trends and innovations in program management, public supply chains, M&E, mobile data, and other external resources relevant to the project, and disseminate them across GHSC-PSM Nigeria
• Support the development and testing of data visualization tools, methods, and analytics to foster learning and adaptive management
• Proactively identify learning and knowledge gaps; research and leverage opportunities to address these gaps
• Interpreting data, analyzing results using statistical techniques
• Developing and implementing data analyses, data collection systems and other strategies that optimize efficiency and quality
• Lead and support efforts to turn data into information, information into project insight and insight into project results
• Identify, analyze, and interpret trends or patterns in project performance, experience, and learning
• Monitor performance, key project changes and decisions, and quality control plans to identify improvements.
• Adept at queries, report writing and presenting findings; Ability to write comprehensive reports.
• Carry out additional responsibilities as assigned.

Requirements

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant information with attention to detail and accuracy
• An analytical mind, inclination for problem-solving, and attention to detail
• Bachelor's or Master's Degree in Communications, Journalism, Public Relations, Library Science, Knowledge Management, Public Health, International Development, Mathematics, Economics, Computer Science, Information Management or Statistics or related field.
• Minimum of seven years of experience in communications, experience working in the supply chain, public health, and/or USAID-funded projects strongly preferred.
• Excellent command of the English language (verbal and written) with a proven ability to communicate complex information for non-experts (writing samples will be requested).
• Experience harnessing project experience, lessons, successes into compelling communication products including technical reports, technical briefs, and success stories
• Excellent organizational and project management skills, with the proven ability to meet tight deadlines and juggle numerous projects simultaneously in a fast-paced environment.
• Excellent interpersonal skills and ability to establish and maintain strong working relationships with all levels of GHSC-PSM staff, partners, and other stakeholders.
• Excellent computer skills in a full range of software, including Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe Photoshop and/or other graphics programs, and webinar platforms (e.g., Adobe Connect, WebEx, Skype for Business).

Supervisory Role:

• The Manager Learning and Knowledge Analytics will supervise the LKM&SC Officer (regions 7 - 9)

Working Conditions

• This is a long-term position for the life of the contract based in Abuja, Nigeria