Learning and Development Support Specialist at KPMG

You will join a dedicated and passionate team focused on building capability and driving continuous learning across top organisations. You will support the design and delivery of impactful training programmes that enhance employee performance and prepare talent for future leadership roles, upskill in current roles and contribute to their overall development.

Key Roles and Responsibilities

Content Development and Slides Design:

• Collaborate and research effectively to design and develop engaging and comprehensive curriculums.
• Assist in conducting needs analysis (where necessary) to identify learning objectives and outcomes. 
• Assist with writing compelling training proposals.
• Develop training slides, ice breakers, and other class activities that ensures high-quality learning experience. 

Training Coordination:

• Ensure all items on the training checklist is ticked in a timely manner for all trainings – implant or open programmes.
• Liaise with all necessary vendors required in contributing to the success of the execution of trainings.
• Liaise with the Office assistants in ensuring all items are in place before commencement of trainings.

Report Writing

• Compile and document detailed reports on training programmes where required.

Clients and Participants’ Experience: 

• Maintain a positive and professional client and participant experience by providing timely updates on trainings.
• Ensuring all training logistics are in place in a manner that makes learning experience seamless and outstanding.
• Ensuring training environment is conducive for learning at all times.

Data & Pipeline Management: 

• Develop and maintain robust database marketing database of previous clients and prospects across different industries.
• Ensure the maintenance and regular update of a comprehensive participants’ database. 

Employer Branding: 

• Contribute to KPMG’s employer branding and EVP initiatives by promoting our culture and values through various channels. Staying up to date on updates in various sectors to enhance the L&D pipeline and process.

Academic/ Professional qualifications and Experience:

• A minimum of a Second-Class Lower Division from a recognized university.
• Minimum of 2 – 3 years’ experience in a Learning and Development role.
• Minimum of 5 O’Level credits in two sittings (including English and Mathematics).
• A strong passion and willingness to build a career in Learning and Development.
• Strong experience in research and developing training slides, proposals, curriculums and other instructional materials.
• Proficiency in the use of technology, AI & Digital skills- MS office packages with specific attention on Microsoft PowerPoint in designing visually slides.
• Great administrative, coordination, organisation and problem-solving skills.
• Excellent verbal and written communication skills in relating with clients and training participants.
• Good report writing skills.
• Good attention to details.
• Good project management skills.
• Good stakeholder management skills.